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Transport Operations Manager
2 months ago
About the Role
XPO is seeking a highly skilled and experienced Transport Supervisor to join our team in Hull. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our transportation services.
Key Responsibilities
- Ensure full compliance with XPO policy and procedures.
- Follow all HR requirements in relation to disciplinary, absence management, Code of Business Ethics, and return-to-work situations.
- Foster, maintain, and improve relationships with colleagues throughout XPO and with other depots.
- Utilize XPO systems to ensure all elements of depot and contract administration are completed in line with site and company requirements.
- Provide reports and submit data as required, relating to finance, KPIs, claims, and health and safety.
- Ensure resource levels are in line with customer and operational requirements.
- Liaise with external hauliers and agencies.
- Support and understand the planning function requirements for Hull based on day 1 for day 3.
- Support data input and planning of all customer deliveries, ensuring all documentation is complete.
- Foster relationships with customers, ensuring effective communication and resolution of any queries.
- Make your shift your own, dealing with any operational queries.
- Interactively work with and support other SCS sites at Purfleet and Newport, including other Timber Group operations as and when available.
- Ensure all drivers report for duty, any defects or issues are recorded and resolved in a timely manner.
- Driver brief and de-briefing, as well as data entry of statistics as required.
Requirements
- Exposure to working in a fast-paced environment – no two days will be the same, and we need you to think on your feet.
- Previous experience supervising and developing a team within a complex transport environment.
- Proven experience within transport and a good understanding of compliance and driver hours.
- Computer literate, as you will be answering emails, dispatching drivers, and compiling handovers.
- Team building experience.
- Experience in a fast-paced, time-critical environment.
- Some transport experience dealing with C+E drivers would be beneficial.
About XPO
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
