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Technical Support Specialist

2 months ago

Lancing, West Sussex, United Kingdom Morris Sinclair Recruitment Full time
Unlock Your Technical Potential in a Thriving MSP Environment

Are you a skilled IT professional with a passion for delivering exceptional support services? Our esteemed client in Lancing, West Sussex, is seeking a talented 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis.

Key Responsibilities:
  • Provide top-notch technical support to a diverse range of clients, leveraging your expertise in Office 365, Windows, Active Directory, and Exchange.
  • Master the art of Office 365 commissioning and onboarding, ensuring seamless implementation and adoption for our clients.
  • Communicate effectively with clients, both verbally and in writing, to deliver exceptional support experiences.
Essential Qualifications:
  • Minimum of 1 year of experience in the MSP arena.
  • Proven expertise in Office 365 products and services.
  • Solid understanding of Windows, Active Directory, and Exchange.
  • Excellent communication skills, both verbal and written.
  • Ability to thrive in a fast-paced, client-focused environment.
What We Offer:
  • Competitive salary of up to £32,000 per annum, plus a quarterly bonus.
  • Opportunity to work with a dynamic and supportive team of tech enthusiasts.
  • Exposure to a diverse range of clients and cutting-edge technologies.
  • Continuous professional development and growth opportunities.
  • Monday to Friday work schedule, 8:30 AM to 5:30 PM.

If you're a skilled 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and Exchange, this is your chance to shine.