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Piercer Specialist

2 months ago

Bath, Bath and North East Somerset, United Kingdom Monica Vinader Full time

About the Role

We are seeking a highly skilled and experienced Piercer to join our team at Monica Vinader. As a Piercer, you will be responsible for delivering exceptional customer service and providing high-quality piercing services to our clients.

Key Responsibilities

  • Deliver warm and welcoming customer service, making our clients feel relaxed and comfortable in our beautifully designed piercing spaces.
  • Confidently style and advise our clients on their piercing and jewelry needs, using our exclusively designed products to help them achieve their desired look.
  • Provide piercings to the highest standards of cleanliness and safety, making our clients feel confident in your skill and experience.
  • Ensure compliance with all necessary guidelines and best practices, prioritizing the safety and well-being of our clients.
  • Support the aftercare process, confidently resolving any problems our clients may experience.
  • Consult and guide our Retail Operations team on legal, technical, and safety measures in the UK.
  • Guide, support, and train our Sales Associates and other team members about the world of piercing.

Requirements

  • A customer-focused mindset, putting our clients first in all you do.
  • An understanding and appreciation of the luxury service environment.
  • Extensive experience in piercing, demonstrated through an up-to-date portfolio.
  • Demonstrable knowledge of piercing standards and regulations in the UK.
  • A clean, professional, and service-oriented approach, with exceptional hygiene at the forefront of your service.
  • Must be licensed to work in London.
  • A passion for sharing your knowledge with others, willing to help and advise different areas of the business.

About Us

At Monica Vinader, we are committed to delivering outstanding quality, design, and customer service. We are a customer-obsessed, caring, fast-paced, exceptional, and commercial organization that values our clients and employees. We offer a range of benefits, including a generous staff discount, workplace pension scheme, paid volunteering days, and more.