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Business Administrator Apprentice
1 month ago
Contract Office Support Role
This 18-month apprenticeship opportunity is based in HMS Collingwood and focuses on delivering efficient office administration while coordinating and facilitating operational support matters emanating from the Hestia and FMSP Clyde Soft FM contracts.
As a Business Administrator Apprentice, you will work closely with the Business Co-ordinator to maintain new and existing business administration procedures and processes. You will also provide daily support to the Senior Management Team.
Main Responsibilities
- Coordinate, order, control, and hand out initial allowance and replacement workwear and PPE for all staff.
- Keep the Contract Office and associated workspaces in good order, including noticeboards, and report defects.
- Support and promote quality information management practice on the contract SharePoint pages to enable easy retrieval of data.
- Utilise data from the contract staff lists to produce monthly and ad-hoc staff-related statistics and reports.
- Assist with the maintenance of training records and the arrangement of external training.
- Assist with the maintenance and of contract reporting dashboards.
- Act as a contract point of contact, submitting visitor notifications, greeting visitors, and escorting them.
- Collect, accept incoming packages, and arrange delivery of outgoing parcels.
- Update Process Maps on Visio, convert them to PDF, and make them available to staff.
- Assist with the coordination of internal and external communications.
- Complete Apprenticeship requirements with the aim of establishing a permanent role and career progression.
Requirements
- A confident and credible communicator with good judgment and a high degree of initiative, integrity, and discretion.
- Pro-active when required and responsive to changing needs of the business.
- Perceptive, with the ability to establish credibility at all levels, working independently and within a team.
- Excellent organisational skills, strong interpersonal, verbal, and written communication skills.
- A working knowledge of MS Office applications.
- Innovative with a flexible approach to accommodate changing requirements and priorities.
- Good customer facing skills and the ability to develop close working relationships with the highest degree of integrity.
About the Company
Mitie is a business of 77,000 colleagues making us the UK's leading facilities management company. Our vision is to work together to deliver the exceptional, every day. We are built on integrity and trust, always going the extra mile to get the job done.
We champion diversity and inclusion and have six employee networks offering supportive spaces for military veterans, parents and carers, LGBTQ+, women, disabled colleagues, and for all races and ethnicities. We have a comprehensive and practical approach to achieving net zero carbon.
