HR Technology Deployment Specialist

2 weeks ago


London, Greater London, United Kingdom Inchcape Full time

As a dynamic and forward-thinking organization, Inchcape is seeking a highly skilled SAP SuccessFactors Business Support Analyst to join our global team.

About the Role:

We're looking for an experienced professional with a passion for HR technology and driving impactful change in a fast-paced environment. As a key member of our team, you'll be responsible for supporting both business-as-usual activities and the exciting global deployment of SAP SuccessFactors.

Your Key Responsibilities:

  • Support the EC Workstream Lead as part of the global deployment of SAP SuccessFactors.
  • Provide specialized BAU support with a focus on Recruitment and Onboarding 2.0.
  • Lead technical discussions on business opportunities and resolve complex issues.
  • Manage multiple projects in a fast-paced environment while delivering innovative solutions.
  • Identify and implement process improvements to drive measurable business results.
  • Oversee feature enhancements and provide project support for HR applications.
  • Manage HRIS support tickets, resolve queries, and escalate technical issues when needed.
  • Configure solutions based on design directions, handle change requests, documentation, testing, and deploy new system functionalities.
  • Collaborate with HR, IT, and business teams to provide training, guidance, and support.
  • Perform systems administration tasks, including data imports/exports, workflow design, and business rule creation.
  • Work with third-party vendors to develop and implement business-driven functionality.
  • Design and coordinate UAT activities with cross-departmental teams.
  • Support system upgrades and develop new SaaS functionality to meet business needs.

About You:

We're looking for someone with proven experience in implementing and managing SAP SuccessFactors Suite. Strong hands-on administration, maintenance, and support of the SuccessFactors application are essential. Experience troubleshooting and managing issues in HRIS systems is also required.

What We Offer:

As a valued member of our team, you'll receive a competitive salary of $85,000 - $110,000 per year, depending on your level of experience and qualifications. In addition to a comprehensive benefits package, you'll have the opportunity to work with a collaborative and forward-thinking team, driving innovation and continuous improvement in a diverse and inclusive environment.



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