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Sales Assistant

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Minster Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at Minster, a leading specialist distributor of insulation and dry lining materials in Northern Europe.

As a Sales Assistant, you will be responsible for providing exceptional customer service, building strong relationships with new and existing customers, and driving sales growth through proactive advice and solutions.

Key Responsibilities
  • Develop a deep understanding of our product lines and services to effectively engage with customers
  • Proactively identify opportunities to upsell and cross-sell products to customers
  • Process customer orders, manage delivery times, and maintain accurate records using our in-house systems
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Contribute to maintaining a clean and organized trade counter, ensuring a positive customer experience
What We Offer
  • A competitive salary and benefits package, including a retirement savings plan and life assurance
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment with a strong focus on customer satisfaction
  • Access to a range of employee benefits, including a cycle-to-work scheme and critical illness cover
Requirements
  • A proactive and flexible approach to work, with a strong focus on customer service
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong organizational and time management skills, with the ability to prioritize tasks effectively
  • Proficiency in using IT equipment and software, with a strong telephone presence