Academic Support Assistant

2 weeks ago


Guildford, Surrey, United Kingdom The Institute of Legal Secretaries and PAs Full time

We are seeking a highly skilled and organized Academic Support Assistant to join our team in the Private Client department. The ideal candidate will have a strong focus on delivering exceptional administrative support to our team members, ensuring seamless communication and efficient workflow.

Key Responsibilities

  • Proactively manage complex diaries, ensuring timely and accurate scheduling of meetings and appointments.
  • Provide exceptional telephone and email support, taking clear and detailed messages and liaising with clients as needed.
  • Assist fee earners in the billing and credit control process, generating accurate billing reports and draft bills in a timely manner.
  • Manage client relationships, maintaining accurate and up-to-date records on our client relationship management tool.
  • Co-ordinate fee earner movements, making travel arrangements and ensuring timely completion of documents and file management.

Personal Attributes

  • Previous PA experience is preferred, but not essential.
  • Excellent written and verbal communication skills, with the ability to work effectively with a diverse range of stakeholders.
  • Proficient in the Microsoft Office suite, with experience in document production and management.
  • A team player with a flexible and adaptable approach to working practices and processes.

We offer a comprehensive benefits package, including 25 days holiday, plus bank holidays, and a range of salary sacrifice schemes and discounts on gym memberships and other benefits.


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