Luxury Hotel Porter

4 days ago

London, Greater London, United Kingdom ME London Hotel Full time

Unlock a World of Opportunities

At ME London Hotel, we offer a unique chance to be part of our global family and embark on a journey of growth and development.

About Us

We are a collection of hotels that blend culture, lifestyle, and community to create an unforgettable experience. Each hotel is deeply connected to its destination, becoming the social epicenter of the city and attracting the best of the local cultural scene.

Our Benefits Package Includes:

  • Competitive Salary: £25,708 plus service charge
  • Holidays: 28 days' holiday including 8 public holidays
  • Contributory pension scheme
  • Refer a friend bonus: £500 (subject to successfully completed 6 months' probation)
  • Discounted dental and health cover with HSF
  • Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
  • Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
  • Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
  • High street discounts: with Perks at Work
  • Pay Day Parties

Responsibilities

  • Take responsibility for all aspects of Health and Safety within the department on a day-to-day basis. To set consistent high standards of Health and Safety in all working practices.
  • Take part in department's Fire Training and Practices and to ensure safe working practices within the department.
  • Ensure that you are fully conversant in all the Hotel's Disciplinary and Grievance Policies and Procedures, and the Code of Conduct.
  • Provide excellent sense of welcome and ensure all guests are greeted using correct phraseology and assistance by opening and closing hotel's entrances.
  • Carry arriving and departing guests' luggage ensuring the safety and security of such luggage whilst in the hotel's possession.
  • Display excellence in all communications methods, both formal and informal, written and verbal, at all times.
  • Handle guest and customer complaints with precision, speed and in a professional manner and to the hotel's procedure.
  • Be responsible for planning, organising and monitoring the day-to-day operation of the department. To ensure the departments overall objectives relate to the Hotel's strategies.

What We're Looking For

  • Driving license
  • Being able to stand for long periods of time
  • Passionate about hospitality
  • Knowledge of London
  • Be fluent in English
  • Additional Spanish desirable.

A Great Place to Work

ME London Hotel is a great place to work, offering a range of benefits and opportunities for growth and development. If you're passionate about hospitality and want to be part of a dynamic team, we'd love to hear from you.

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