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Sales Associate

2 months ago

London, Greater London, United Kingdom World Duty Free - WDF Full time

Job Summary

World Duty Free - WDF is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive store environment.

Key Responsibilities

  • Customer Service: Provide world-class customer service, ensuring every customer has an enjoyable shopping experience.
  • Sales: Maximise sales opportunities by using excellent service skills, product knowledge, and promotional awareness.
  • Teamwork: Work collaboratively with colleagues to achieve operational standards and support the Customer Service Leader.
  • Store Operations: Open and close the store, run daily briefings, and maintain a clean and organised store environment.
  • Personal Development: Demonstrate a positive attitude, flexibility, and a willingness to learn and grow with the company.

Requirements

  • Teamwork: Passion for working in a team environment.
  • Communication: Excellent communication skills to effectively interact with customers and colleagues.
  • Flexibility: Ability to adapt to a fast-paced environment and work varied shifts.
  • Self-Motivation: Self-motivated, enthusiastic, and professional with a strong work ethic.

What We Offer

  • Induction and Training: Comprehensive induction and training program to ensure a smooth transition into the role.
  • Benefits: Competitive hourly rate, excellent benefits, company bonus scheme, employee assistance program, discounts on products, travel discounts, and free parking.

Our People Promise

We value our employees and strive to create a positive work environment where everyone feels respected, engaged, and empowered to grow and develop their skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.