Clinical Healthcare Navigator
3 weeks ago
We are seeking a highly motivated and empathetic individual to join our team as a Clinical Healthcare Navigator. This role is perfect for someone who is passionate about delivering exceptional patient care and wants to make a real difference in people's lives.
In this role, you will be the first point of contact for patients, their relatives, and healthcare professionals managing urgent and non-urgent cases when they call for medical advice. Using the NHS Pathways software, you will assess the patient's condition and ensure they are directed to the most appropriate healthcare professional or service, including advice on how to manage their symptoms at home.
About the Role:- Deliver an effective, safe, and competent call-handling service for callers to NHS111, which includes patients, their representatives, and healthcare professionals.
- Represent the organisation in a professional and courteous manner in accordance with agreed protocols.
- Prioritise presenting clinical symptoms, supported by decision support software throughout a 24-hour period.
- Ensure patients are prioritised appropriately and directed to the most appropriate service.
- Customer Service Experience
- Lives within a 60-minute commute from our location
- Right to work in the UK
- Ability to commit to 6 weeks of full-time training (Monday-Friday, 9am-5pm)
- NHS Pension Scheme (approx. 20% employer contributions)
- Travel and expenses opportunities
- Training and development opportunities
- Employee perks and discounts through our Heroes hub employee benefit & wellbeing site
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Healthcare Navigator
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Healthcare Professional
1 month ago
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Healthcare Professional
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Clinical Care Coordinator
1 month ago
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Clinical Governance Manager
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Clinical Development Director
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Registered Healthcare Professional
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Clinical Research Associate
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Healthcare Professional
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Clinical Immunisation Specialist
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Clinical Care Coordinator
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Welwyn Garden City, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Mental Health Specialist Clinical Psychologist to join our team at Hertfordshire Partnership University NHS Foundation Trust. As a key member of our multidisciplinary team, you will play a vital role in delivering high-quality care to individuals experiencing mental health crises.Job...
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Country Operations Lead
3 weeks ago
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Healthcare Assistant
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Immunisation Healthcare Professional
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