Service Delivery Administrator

6 days ago


Leicester, Leicester, United Kingdom Office Angels Full time
Company Overview:

Office Angels is a leading recruitment agency that specializes in finding the best talent for our clients. We are committed to providing exceptional customer service and delivering results-driven solutions.

We are seeking a skilled Service Delivery Administrator to join our team, who will be responsible for driving standard customer service levels through efficient administration.

In this role, you will work closely with internal departments to ensure that processes meet customer service standards, and assist Account Managers in managing customer business and relationships.

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has experience in processing orders, self-management skills, strong communication skills at all levels, and excellent process management skills with attention to detail and a strong analytical approach.

About the Role:

  • Drive standard customer service levels through efficient administration
  • Work closely with internal departments to ensure processes meet customer service standards
  • Assist Account Managers in managing customer business and relationships
  • Play a pivotal role in the supply chain as a stock provider for major customers

Benefits:

  • Free parking
  • Career development opportunities
  • Flexible working hours


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