Medical Support Officer

5 days ago


Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

  1. As a key member of the Gastroenterology team at Dorset County Hospital NHS Foundation Trust, you will provide comprehensive secretarial and administrative support to ensure the smooth operation of the service.
  2. Acting as a point of contact for patients, carers, and other healthcare professionals, you will handle queries, provide information, and escalate issues to the clinical team as needed.
  3. In collaboration with the clinical and managerial teams, you will maintain and support departmental and divisional practices to achieve operational targets and quality standards.

Key responsibilities include communicating effectively with patients and healthcare professionals, managing clinic schedules, and maintaining accurate records. This role requires a caring and empathetic approach, with strong communication and organizational skills.


Main Duties

  1. Communicate with patients, carers, and other healthcare professionals to resolve queries and concerns.
  2. Manage clinic schedules, making adjustments and cancellations as needed.
  3. Use audio dictation to type clinic letters and other correspondence, ensuring accuracy and presentation.
  4. Deal with incoming mail, cash up clinics, and make appointments.
  5. Update the Patient Tracking List and chase Electronic Discharge Summaries and results.

Working for Dorset County Hospital

Dorset County Hospital is a friendly and supportive environment, with a strong focus on delivering excellent patient care. As a member of the Gastroenterology team, you will be part of a dedicated and collaborative team working towards a common goal.


Our Mission and Values

At Dorset County Hospital, our mission is to provide outstanding care to our patients, in ways that matter to them. Our values of integrity, respect, teamwork, and excellence guide everything we do, and we are committed to creating an inclusive environment for all employees.



  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    We are seeking a highly skilled Specialist Medical Practitioner to join our team as a long-term locum CAMHS physician in South West England.Key highlights of this vacancy include:A 3-month contractAn exceptional rate of pay, estimated at £120,000 per annumHospital accommodation available for the duration of your stayThis is an excellent opportunity for a...


  • Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and organized Medical Secretary to join our team at Dorset County Hospital NHS Foundation Trust.The successful candidate will provide administrative support to the Paediatric Department and act as the coordinator for the Core Diagnostic Team.Key responsibilities include:Providing comprehensive secretarial and...


  • Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Medical Support Secretary to join our Gastroenterology team at Dorset County Hospital NHS Foundation Trust. As a Medical Support Secretary, you will provide comprehensive secretarial and administrative support to the team, ensuring the smooth, efficient, and effective running of all elements...

  • Medical Secretary

    5 days ago


    Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    The Dorset County Hospital NHS Foundation Trust is seeking a highly skilled and organized individual to fill the role of Medical Secretary in our esteemed Paediatric Department.Job OverviewThis position is an exciting opportunity for a motivated and detail-oriented professional to join our team. As a Medical Secretary, you will be responsible for providing...

  • Medical Secretary

    4 weeks ago


    Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    Job OverviewTo provide comprehensive administrative support to the Paediatric Department and the Core Diagnostic Team, ensuring the smooth operation of clinics and the effective management of patient information.Key responsibilities include:Coordinating clinics and liaising with services to ensure efficient patient flowManaging and prioritizing incoming...

  • Medical Secretary

    4 weeks ago


    Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    Job OverviewTo provide comprehensive secretarial and administrative support to the Paediatric Department as a key member of the Core Diagnostic Team.The successful candidate will be responsible for ensuring the smooth and effective administration of the core diagnostic assessment clinics, including coordinating clinics, liaising with services, requesting and...


  • Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled and detail-oriented Medical Equipment Support Specialist to join our team at Dorset County Hospital NHS Foundation Trust. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and has a strong background in medical equipment management.Job DescriptionTriage Incoming...

  • Medical Professional

    1 month ago


    Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    Job OverviewDorset County Hospital NHS Foundation Trust is seeking a highly skilled Medical Professional to join our General Medicine team. As a key member of our team, you will work closely with experienced doctors and foundation doctors to provide high-quality patient care.Main Duties of the JobAs a Medical Professional in General Medicine, you will be...


  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    We are currently seeking a dedicated Child and Adolescent Mental Health Specialist to join our team as a long-term locum CAMHS physician in South West England.This is an exciting opportunity for a Specialist Medical Practitioner looking to expand their experience in CAMHS, with key highlights including:A 3-month contractAn exceptional rate of pay, estimated...


  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    Are you a motivated and experienced Specialist Medical Practitioner looking for a new challenge? We have an exciting opportunity for a Long-term Locum CAMHS Physician in South West England.Key highlights of this vacancy include:A 3-month contractAn exceptional rate of pay, estimated at £120,000 per annumHospital accommodation available for the duration of...


  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    Triple West Medical is seeking a highly skilled Specialty Doctor in Otolaryngology to join our dynamic team. As a leading NHS Trust, we offer a unique opportunity for professional growth and development.">About the Position:The ideal candidate will possess advanced training and skills in ENT Surgery and diagnostic Head and Neck Cancer surgery. They will work...


  • Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced Administrative Support Officer to join our team at Dorset County Hospital NHS Foundation Trust. As a key member of our administrative team, you will be responsible for providing high-quality administrative support to our clinical staff, ensuring the smooth operation of our Day Surgery Units and Surgical Admissions...

  • Medical Professional

    2 weeks ago


    Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    Job OverviewAn exciting opportunity has arisen for a talented Medical Professional to join our General Medicine team at Dorset County Hospital NHS Foundation Trust. The selected candidate will work alongside Foundation doctors and experienced Trust Grade Central Doctors, providing valuable experience in a variety of on-call shifts.Main Duties of the JobThe...


  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    This opportunity aligns perfectly with Triple West Medical's commitment to delivering high-quality healthcare services. As a Liaison Psychiatry Consultant, you will play a vital role in shaping patient outcomes through exceptional clinical care.A crucial element of this role is the requirement for experienced professionals who can provide expert guidance and...


  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    We are seeking a highly skilled CAMHS Specialty Doctor to join our team at Triple West Medical. This is a 3-month locum position within the NHS, offering an outstanding rate of pay and hospital accommodation.Key benefits of this role include:Opportunity to work in a dynamic CAMHS teamCompetitive pay and benefits packageSupportive work environmentOur ideal...


  • Dorchester, Dorset, United Kingdom Triple West Medical Full time

    We are seeking a highly skilled Locum Specialist Physician to join our team at Triple West Medical. The successful candidate will be working in Old Age Psychiatry, providing high-quality care to patients in a state-of-the-art NHS facility.Key Responsibilities:Deliver exceptional patient care in a supportive NHS environmentCollaborate with a friendly and...


  • Dorchester, Dorset, United Kingdom Pro Education - Dorchester Full time

    Job Summary: We are seeking an experienced Administrator to provide support across schools in the Dorchester area.Key Responsibilities:Provide administrative support to parents and pupilsOffer customer service and reception coverSupport the school team in various administrative tasksRequirements:Up to 32.5 hours per week£12.50 per hourAbout the Role:As an...


  • Dorchester, Dorset, United Kingdom 18 Week Support Limited Full time

    Role Overview 18 Week Support Limited is seeking an experienced Recovery Nurse to join their team in the Dorset area. The ideal candidate will be currently working in an NHS Setting as a Recovery Nurse within the UK. Key Responsibilities The successful candidate will work on weekday and weekend shifts (8am 6pm), providing excellent day rates and...


  • Dorchester, Dorset, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

    We are seeking a highly skilled Medical Pathologist Specialist to join our team at Dorset County Hospital NHS Foundation Trust.About the RoleThe successful candidate will be responsible for participating in continuing professional development, quality assurance, and proficiency testing. They will also contribute to the histopathology rota, covering...


  • Dorchester, Dorset, United Kingdom City Centre Recruitment Full time

    We are seeking an experienced Office Support Professional to join our client on a temporary ongoing basis in Dorchester.This is a term time only position, working 35 hours per week from Monday to Friday with regular breaks and school holidays off.As the first point of contact for visitors, you will be responsible for welcoming them in a warm and professional...