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Food and Beverage Team Lead

2 months ago

York, York City, United Kingdom Cineworld Cinemas Ltd Full time

Responsibilities and Expectations
===========================

As a Food and Beverage Team Lead at Cineworld Cinemas Ltd, you will be responsible for overseeing the day-to-day operations of our food and beverage services. This includes but is not limited to:

* Managing cash handling and reconciliation processes to ensure accuracy and efficiency
* Maintaining high standards of food handling and stock control to meet customer expectations
* Utilizing technology, such as IT systems and till operations, to streamline processes and improve customer experience
* Ensuring a clean and safe environment for customers and staff
* Identifying opportunities to increase sales and implementing strategies to achieve this goal
* Maintaining high standards of customer service and addressing any complaints in a professional manner
* Inducting and training new team members to ensure they have the necessary skills and knowledge to perform their roles effectively
* Coaching and mentoring team members to improve performance and achieve goals

Benefits and Perks
================

As a valued member of our team, you will be eligible for a range of benefits and perks, including:

* FREE MOVIES: Enjoy complimentary cinema visits and discounts on food and drink
* Cineworld Cinepass: Take advantage of our exclusive membership program, which offers you and a guest unlimited cinema visits and discounts on food and drink

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.