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Team Leader

2 months ago

Cradley Heath, United Kingdom Creative Support Full time
Job Description

Creative Support is seeking an experienced and enthusiastic Team Leader to join our collaborative and knowledgeable team. As a Team Leader, you will play a crucial role in the day-to-day management of our supported living services and outreach services.

Key Responsibilities:
  • Service Management: Oversee the delivery of care to a defined group of service users, ensuring that their needs, choices, and preferences are met.
  • Staff Supervision and Support: Supervise, coach, and perform management tasks for staff, volunteers, and students to ensure effective and personalized care.
  • Safeguarding: Ensure safeguarding measures are in place to protect vulnerable adults and that all staff comply with these policies and procedures.
  • Customer Care: Promote excellent customer care to service users, their families, and other agencies.
  • Relationship Building: Develop warm and trusting relationships with service users.
Requirements:
  • Communication Skills: Good written and verbal communication skills are essential.
  • Organizational Skills: Strong organizational skills and the ability to prioritize and manage a busy workload are required.
  • Flexibility: Flexibility to the needs of the service is essential.
  • Training and Development: Opportunities for comprehensive training and development are available.
About Creative Support:

Creative Support is a passionate, inclusive, and anti-racist organization. We are a Stonewall Diversity Champion, Disability Confident Employer, and have recently received an Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures.