Ecommerce Manager
2 months ago
Canary Wharf, Greater London, United Kingdom
Zachary Daniels
Full time
About the RoleZachary Daniels is seeking a highly skilled Ecommerce Manager to lead our digital commerce strategy and drive business growth. As a key member of our team, you will be responsible for managing our e-commerce platform, improving customer experience, and optimizing sales.
Key Responsibilities- Website Management: Oversee the daily operations of our e-commerce platform, ensuring seamless customer interactions and efficient order management.
- Customer Experience: Develop and implement strategies to enhance customer satisfaction, resolve queries, and provide premium support.
- Sales Optimization: Analyze sales data, identify trends, and implement initiatives to boost traffic, sales, and customer engagement.
- Digital Strategy: Collaborate with cross-functional teams to develop and execute a comprehensive digital strategy, aligning with business objectives.
- Collaboration: Work closely with marketing, PR, and IT teams to ensure smooth operations and continuous improvements.
- Team Leadership: Lead and develop the e-commerce team, ensuring alignment with company goals and efficient workflow.
- Proven experience in digital marketing and e-commerce environments.
- Strong command of e-commerce/CMS platforms.
- Broad understanding of digital trends, social media, and emerging technologies.
- Excellent communication and leadership skills.
- Passion for luxury and fashion industries.
- Strong data analysis skills and attention to detail.
- Ability to prioritize and multitask in a fast-paced environment.
Zachary Daniels is a leading luxury brand committed to innovation and excellence. We offer a dynamic work environment, opportunities for growth, and a chance to shape the future of luxury digital retail.