Support Specialist

1 week ago


Uxbridge, United Kingdom beBee Professionals Full time £25,000 - £35,000

Overview

beBee Professionals is a UK-based organization dedicated to providing top-notch customer service. We are seeking a talented individual to join our team as a Customer Service Advisor in Uxbridge.

Compensation Package

The estimated annual salary for this position is £35,000 - £45,000, commensurate with experience.

Key Responsibilities

  • Act as the first point of contact for customers, addressing their queries and concerns.
  • Deliver accurate information regarding our products and services.
  • Efficiently resolve customer complaints and escalate when necessary.
  • Manage customer orders and maintain account information.
  • Document customer interactions and follow-up tasks.
  • Collaborate with other departments to achieve customer satisfaction.
  • Assist with administrative duties as required.

Essential Qualifications

  • Previous experience in customer service or a related field is highly valued.
  • Outstanding communication and problem-solving skills.
  • Ability to handle multiple queries simultaneously while maintaining focus.
  • Proficiency in Microsoft Office and CRM software.
  • Capacity to work autonomously and as part of a team.
  • Flexibility to adapt to changing schedules and requirements.

What We Offer

  • Attractive salary with performance-based bonuses.
  • Pension scheme and comprehensive health insurance.
  • Ongoing training and development opportunities.
  • Collaborative work environment with clear career progression paths.
  • Flexible working arrangements.

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