Live Streaming Support Professional

2 weeks ago


London, Greater London, United Kingdom Euro London Appointments Full time

About Euro London Appointments

We are a leading recruitment agency specialising in temporary and permanent staffing solutions for clients across various industries.

Job Description

This Live Streaming Support Professional role involves working with a team of junior and senior analysts to provide technical support and incident management for live streaming services. The ideal candidate will have experience working in digital technical/media operations, with a strong background in monitoring and supporting OTT platforms, CMS and EPG systems.

Responsibilities

  • Incident management and support
  • Monitoring and supporting live video streams
  • Analysing issues and providing technical solutions
  • Collaborating with the team to resolve technical incidents

Requirements

  • Previous experience in digital technical/media operations
  • Experience with OTT platforms, CMS, and EPG systems
  • Excellent attention to detail and strong communication skills
  • Ability to work under pressure and react quickly
  • Strong IT skills and knowledge of sports industry beneficial

Salary: £38,000 - £42,000 per annum, depending on experience. We offer a competitive benefits package, including flexible working hours and remote work options.

Location: West London. Please note that the role is full-time, with a shift pattern of 12-hour shifts, 4 days on, 4 days off, and then 5 days on, 5 days off.



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