Trusted Operations Manager
4 days ago
Join a forward-thinking provider of high-quality, person-centred care services in the heart of Plymouth. We are seeking an experienced Operations Manager to lead our residential services team and drive business growth.
About UsNursePlus is a fast-growing organisation dedicated to delivering exceptional care to vulnerable adults and children in their own homes. Our comprehensive range of services includes Elderly Care, Learning Disabilities Support, Mental Health Services, Live-in Care, Complex Care, and tailored support for individuals with diverse needs.
We operate across Plymouth, serving a diverse community and striving to make a real difference in the lives of those we support.
Key Responsibilities- Support the management of day-to-day operations, identifying new opportunities, building partnerships, and enhancing service offerings.
- Team leadership and supervision: mentoring and developing staff, conducting supervisions, appraisals, and supporting the recruitment of new care staff.
- Quality assurance and compliance: ensuring adherence to all CQC regulations and internal quality standards.
- Participating in the on-call rota, providing out-of-hours support and ensuring continuity of care.
- A minimum Level 3 NVQ in Health & Social Care (or equivalent); Level 5 in Leadership and Management is desirable.
- A strong understanding of CQC regulations and compliance requirements within residential services.
- Strong time management and problem-solving abilities to ensure efficient operations and high standards of care.
- A commitment to quality care and adaptability in a fast-paced environment.
- An estimated salary of £29,500 - £31,500 per annum, including bonus and on-call payments.
- A contributory pension scheme.
- Company-paid healthcare cash plans, including free dental care, optical care, prescriptions, physio, and more.
- A cycle to work scheme.
- 28 days annual leave, rising to 33 days, plus your birthday off.
- Access to fully funded NVQs and distance learning opportunities.
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