Sales Associate

About the Role

We are seeking a dedicated and customer-focused Sales Assistant to join our team at our Charity Shop in Fulwood, Preston. As a Sales Assistant, you will play a vital role in achieving maximum sales and delivering exceptional customer service.

Key Responsibilities

• Achieve maximum sales at all times.
• Deliver and maintain a high standard of customer service.
• Ensure high standards of merchandising and cleanliness are maintained throughout the shop.
• Support the shop/deputy manager to actively promote the Gift Aid scheme adhering to the policies, work instructions and HMRC guidelines.
• Ensure all stock is consistently priced in line with policy.
• Ensure there are adequate stock levels on the shop floor and that stock is rotated according to company guidelines.
• Assist in the day-to-day supervision of volunteers.
• Assist in the recruitment and training of volunteers.

Requirements

• Previous retail experience and experience of cash handling.
• Knowledge/experience of administrative duties.
• Excellent customer service skills.
• Be a team player with good organisational skills.
• IT literate and numerate, plus good communication skills.

About ExtraCare

ExtraCare Charitable Trust is committed to making a positive impact on the lives of older people. Our Charity Shops help fund care and well-being services for older people living at our locations. We strive to create a workplace that fully reflects society and want our staff to feel empowered to bring their full, authentic selves to work.