Senior User Researcher | User-Centred Design Expert
2 weeks ago
Mastek is seeking a Senior User Researcher to play a pivotal role in our dynamic User-Centred Design practice. This position involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders.
Key Responsibilities:
- Scope and deliver components of end-to-end user research activities in various programme contexts
- Recommend and execute appropriate user research activities based on project needs
- Create and maintain phase-appropriate user research deliverables
- Craft compelling communication to articulate project problems, scopes, and success criteria to diverse audiences
- Support clients through all phases of the design process, from ideation to implementation
Requirements:
- At least 5 years of relevant user research experience within agile teams and complex programmes
- Demonstrated application of user research methods and tools
- Proven experience in conducting user research and translating findings into actionable insights
- Mentoring experience of UCD/research teams
- Sector experience in healthcare is a bonus
What We Offer:
- Competitive salary with an annual performance-related bonus
- Training budget for professional growth
- Choice of MacBook or Windows laptop with necessary software
- Cycle to Work scheme
- Flexible working structure (remote or hybrid options)
- Pension contributions and life insurance
- Private healthcare
- Opportunities to work on diverse projects across public and private sectors
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