IT Operations Supervisor
3 days ago
We are seeking an IT Operations Supervisor to join our team in Bristol. In this role, you will be responsible for:
- Receiving, logging, and prioritizing issues from users (both internal and external)
- Resolving problems through a ticketing system, by telephone or via Teams calls
- Ensuring issues are dealt with efficiently and requesting additional support where necessary
- Liaising with Xledger Support to resolve issues and log new bugs
- Assistance with onboarding and implementation for outsourced clients
The successful candidate will have a strong understanding of IT systems, excellent communication skills, and the ability to work independently with minimal supervision.
We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience, and a relaxed and fun working environment that prioritizes work-life balance.
Accurise Ltd is committed to providing real-time management information to our clients and is dedicated to delivering exceptional service.
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