Housekeeping Team Lead

4 weeks ago


Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

We are seeking a highly skilled and experienced Housekeeping Supervisor to lead our team at Cottons Hotel & Spa.

As a Housekeeping Supervisor, you will be responsible for ensuring that our bedrooms are maintained to the highest standards, providing a warm and welcoming experience for our guests.

Your key responsibilities will include:

  • Mentoring and guiding your team to deliver exceptional service and maintain high standards of cleanliness and attention to detail.
  • Responding to guest comments and issues in a professional and timely manner, and resolving any problems as soon as possible.
  • Ensuring that your team is completing their work within set time frames and to the required standards.
  • Cleaning of bedrooms to required standards, with a keen eye for detail and a focus on delivering a high-quality service.
  • Ensuring that hotel procedures are followed by your entire team, and contributing to the development of new procedures and processes as needed.

Our ideal candidate will be a motivated and enthusiastic individual who is passionate about delivering exceptional service and maintaining high standards of cleanliness and attention to detail.

They will be comfortable communicating with colleagues and guests at all levels, and will have a keen eye for detail and a focus on delivering a high-quality service.

In return, we offer a competitive salary, negotiable dependent on experience, and a range of benefits including wagestream, 28 days annual leave, health cash plan, and employee discounts.

We are committed to providing a supportive and engaging work environment, and offer opportunities for career progression and professional development.

  • A competitive salary, negotiable dependent on experience
  • Wagestream - the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment


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