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Customer Service Representative

2 months ago

Cardiff, Cardiff, United Kingdom Sytner Full time

Sytner Newport BMW is seeking a skilled Sales Executive to join their team. As a Sales Executive, you will be the key point of contact for customers during the car-buying process, ensuring a first-class experience.

The ideal candidate will have a background in customer service or sales and be able to communicate effectively with customers to understand their needs. A full and valid UK driving licence is also a requirement.

The role offers a competitive salary, a company car, and a range of benefits, including discounted car schemes, high street discounts, and a cycle to work scheme. Sytner is committed to creating an equitable environment and welcomes applications from individuals from diverse backgrounds.

The Sales Executive will work a variety of flexible patterns, including weekends, to ensure the highest possible levels of service for customers. The role is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and building long-term relationships.

Key Responsibilities:

  • Communicate with customers to understand their needs and preferences
  • Work with customers to find the perfect vehicle, ensuring a seamless buying experience
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly
  • Work collaboratively with the sales team to achieve sales targets and drive business growth

What We Offer:

  • Competitive salary and benefits package
  • Company car and discounted car schemes
  • High street discounts and cycle to work scheme
  • Opportunities for career development and growth
  • A supportive and inclusive work environment

Sytner is an equal opportunities employer and welcomes applications from individuals who share our values and commitment to delivering exceptional customer experiences.