Retail Sales Associate

4 weeks ago


Belfast, United Kingdom Frasers Group Full time
Job Summary: We are seeking a detail-oriented and customer-focused Sales and Service Representative to join our retail team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, building relationships with our local gaming community, and providing expert product knowledge to ensure customer satisfaction.

Key Responsibilities:
• Deliver a high standard of customer service at all times
• Build relationships with our local gaming community to ensure loyalty and return custom
• Provide expert gaming knowledge to customers and ensure we meet their expectations at all times
• Attach products to maximise transactional value - link selling & up selling
• Keep up to date with the latest gaming news and use this knowledge to make the sale
• Work with the rest of the team to deliver an energetic and welcoming in-store atmosphere

Qualifications:
• Being friendly, honest, and approachable and able to build great working relationships
• Having a positive attitude and excellent work ethic
• The ability to interact and engage with customers on the sales floor
• The ability to work on your own initiative and be able to cope with changing priorities
• Confident and professional
• Being reliable and a true team player

What We Offer:
• Fantastic opportunities for development and promotion
• Awesome staff discounts on the latest games, consoles, tech, and more
• Matched pension contributions
• A generous benefits package
• A fun, friendly work environment

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