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Retail Team Member

2 months ago


Malton, North Yorkshire, United Kingdom JOHNSONS THE CLEANERS Full time

About Us

At Johnsons The Cleaners, we're a leading service-based retail company dedicated to providing exceptional customer experiences. Our team is passionate about delivering high-quality services that exceed our customers' expectations.

Job Summary

We're seeking a talented and customer-focused individual to join our team as a Branch Colleague. As a key member of our team, you'll be responsible for providing outstanding customer service, promoting our services, and contributing to the overall success of our branch.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Promote our services and products to customers, highlighting their benefits and features.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Participate in ongoing training and development to enhance your skills and knowledge.
  • Contribute to a positive and inclusive team environment, supporting colleagues and promoting a culture of excellence.

What We Offer

  • A competitive hourly rate of 11.50ph.
  • The opportunity to earn an uncapped weekly bonus.
  • A comprehensive training program, including management and customer service training.
  • A supportive and inclusive team environment.
  • Excellent promotion prospects, with opportunities to progress within the company.

Requirements

  • A strong customer service focus and excellent communication skills.
  • The ability to work collaboratively as part of a team.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer experiences.
  • The drive to succeed and achieve sales targets.

Working Hours

Full-time 40 hours over 5 days, including weekends, with some overtime available when trained.