Sales Associate

4 weeks ago


Yeovil, Somerset, United Kingdom WHSmith Full time

Job Description

Sales Assistant - WHSmith

As a Sales Assistant at WHSmith, you will be part of a team that is passionate about providing exceptional customer service and creating memorable experiences for our customers. You will work independently or as part of a team to deliver our store standards, ensuring that our customers have an enjoyable and engaging experience in our stores.

Key Responsibilities:

  • Deliver exceptional customer service to all customers, ensuring that their needs are met and exceeded.
  • Conduct engaging product demonstrations to showcase features, benefits, and usage techniques to customers.
  • Create a fun and welcoming environment by combining your sense of fun with energy and enthusiasm.
  • Carry out stock replenishment, ensuring that all areas of the store remain tidy and inviting for our customers to shop.
  • Meet high standards of display and visual merchandising, helping customers find what they're looking for easily.
  • Be part of a team and support colleagues to achieve our store standards.

What We're Looking For:

  • A passion for delivering exceptional customer service and creating memorable experiences for our customers.
  • Confidence in communicating within the team and with customers.
  • Motivation to achieve fantastic results and standards.
  • Adaptability to meet company requirements and goals.

How We Reward Our Teams:

We know you'll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories. Our Employee Assistance Programme will also support you with help and guidance for your wellbeing, whether physical, mental, or financial.

About Us:

WHSmith has a remarkable heritage and we have held our place as the Hub of the High Street and in our customers' hearts for years. We're proud to be an inclusive employer, welcoming colleagues to feel free to be themselves with us.


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