Customer Experience Specialist
2 days ago
About the Role
NOCN Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Co-ordinator. This exciting opportunity will provide the successful candidate with the chance to work in a dynamic environment, delivering exceptional customer service and exceeding expectations.
Key Responsibilities
- Provide accurate advice, guidance and information to internal and external customers in line with organisation rules, policies, procedures and values.
- Accurately capture customer information and process financial transactions as per work instructions and corporate guidelines.
- Taking ownership over each customer experience, ensuring the customer receives an excellent standard of service every time through whichever media it comes into the business.
- Resolve enquires first time.
- Ensure delivery of workload is completed to required specifications, service level agreements, benchmarks and quality standards.
Requirements
- Be educated to Level 2 in Literacy and Numeracy.
- Have knowledge of Microsoft office.
- Have excellent communication skills.
About NOCN Group
NOCN Group is an educational charity whose core aims are to help learners reach their potential and organisations thrive. The group includes business units specialising in regulated UK and international qualifications, End Point Assessment, assured short courses, SMART job cards, assessment services, consultancy, and research.
We welcome applications from people of all backgrounds, especially those under-represented in the sector. As a proud member of both Disability Confident and Inclusive Employers standard, we celebrate and recognise the benefits of equity, diversity, inclusion and belonging.
-
Customer Experience Specialist
1 day ago
King's Lynn, Norfolk, United Kingdom NOCN Group Full timeNOCN Group, an educational charity, is seeking a skilled Customer Experience Specialist to join their team in King's Lynn.The estimated salary for this role is £22,000 - £28,000 per annum, depending on experience.This is a fixed-term position lasting 12 months. As a Customer Experience Specialist, you will be responsible for delivering a professional...
-
Customer Experience Specialist
4 weeks ago
King's Lynn, Norfolk, United Kingdom Dreams Full timeAbout the RoleAs a Customer Experience Specialist at Dreams, you will be responsible for delivering exceptional customer service and ensuring every store visit is exceptional for our customers.Responsibilities:Engage with customers to understand their needs and provide tailored advice on high-value purchases.Utilise our market-leading sleep technology to...
-
Insurance Customer Experience Specialist
4 weeks ago
King's Lynn, Norfolk, United Kingdom Adrian Flux Insurance Services Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment?We're seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Experience Specialist.This role will involve providing top-notch support to our customers via telephone, ensuring their needs are...
-
Customer Experience Manager
6 days ago
King's Lynn, Norfolk, United Kingdom Ernest Gordon Recruitment Careers Full timeAbout the JobWe are seeking a talented Customer Experience Manager to lead our customer service and machinery parts division, ensuring exceptional customer satisfaction and driving business growth.In this site-based role, you will take responsibility for the service and parts area of the company, driving sales, managing customer relationships, and overseeing...
-
Customer Experience Ambassador
3 weeks ago
King's Lynn, Norfolk, United Kingdom nando's Full timeThe estimated salary for this role is £11.44 per hour.Job OverviewWe are seeking a talented individual to join our Front of House team as a Customer Experience Ambassador at Nando's.About the RoleThis is an exciting opportunity to be part of a dynamic and fast-paced environment where you will have the chance to create unforgettable customer moments.You...
-
Customer Experience Coordinator
2 days ago
King's Lynn, Norfolk, United Kingdom NOCN Group Full timeCareer OpportunitiesNOCN Group is a fast-growing, international educational non-profit organisation that offers a range of career opportunities.We are currently seeking a highly motivated and enthusiastic CUSTOMER EXPERIENCE COORDINATOR to join our team in King's Lynn. In this role, you will deliver exceptional customer experiences, respond to customer...
-
Customer Experience Ambassador
4 weeks ago
King's Lynn, Norfolk, United Kingdom Asda Stores Ltd Full timeAbout the RoleAs a Service Colleague at Asda Stores Ltd, you will play a vital part in delivering an exceptional customer experience across various departments. Your enthusiasm and friendly approach will make every customer feel valued and supported.Key ResponsibilitiesServe customers at checkouts, perfect pizzas, pick for home deliveries, and replenish...
-
Customer Experience Director
1 week ago
King's Lynn, Norfolk, United Kingdom Compass UK & Ireland Careers Full timeRole DescriptionWe are looking for an experienced Retail Manager to join our team at Compass UK & Ireland Careers. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our retail units and ensuring that we deliver exceptional food and customer service to our customers. The estimated salary for this role is £42,000...
-
Customer Service Specialist
2 days ago
King's Lynn, Norfolk, United Kingdom NOCN Group Full timeJob OverviewNOCN Group is an educational charity that aims to help learners reach their potential and organisations thrive.We are currently seeking a highly motivated and enthusiastic CUSTOMER SERVICE SPECIALIST to join our team in King's Lynn. This exciting opportunity will see you supporting the delivery of professional customer service, exceeding customer...
-
Food and Customer Experience Leader
2 days ago
King's Lynn, Norfolk, United Kingdom Compass UK & Ireland Full timeLeadership OpportunityWe are seeking an experienced retail professional to join our team as a Retail Manager. In this role, you will have the opportunity to lead a team of professionals and drive business growth through innovative strategies and solutions.About the JobLead a team of retail professionals to deliver exceptional customer service and food...
-
Culinary Experience Coordinator
5 days ago
King's Lynn, Norfolk, United Kingdom ESS Full timeHospitality Services LeadESS is hiring a skilled Hospitality Services Lead to manage our Compass Group UK&I catering and service operations on a full-time basis, contracted to 35 hours per week. As a member of our team, you will enjoy opportunities for career advancement with a company that values its employees and promotes individual growth.About the...
-
Customer Service and Food Specialist
2 weeks ago
King's Lynn, Norfolk, United Kingdom Compass Group UK Full timeJob Description: We're recruiting a talented Retail Manager who can confidently oversee all Compass Group UK&I catering and service operations for Defence on a full-time basis. As a key member of our team, you will be responsible for ensuring our unit and service counters run smoothly and deliver truly incredible experiences. In return, you'll have the...
-
Project Delivery Specialist
2 weeks ago
King's Lynn, Norfolk, United Kingdom Algeco UK Limited, Manor Drive, Peterborough PE4 7AP Full timeAbout the RoleWe are looking for a skilled Project Delivery Specialist to coordinate deliveries, collections, and site moves. This role involves working closely with Support Services & Transport colleagues to ensure seamless execution of customer requirements.The estimated salary for this position is £35,000-£40,000 per annum, depending on experience. The...
-
Field Maintenance Specialist
3 weeks ago
King's Lynn, Norfolk, United Kingdom Kier Group Full timeKier Group is seeking a skilled Field Maintenance Specialist to join our team in the Kings Lynn area. As a key member of our integrated maintenance, repair, and development services (IMRDS), you will play a crucial role in maintaining water supply systems, repairing emergencies like water bursts, and developing new ways to better serve customers.The...
-
Local Area Quotation Specialist
19 hours ago
King's Lynn, Norfolk, United Kingdom First Home Improvement Full timeJob Description: We are currently seeking a Local Area Quotation Specialist to join our team at First Home Improvement. As a Local Area Quotation Specialist, you will be responsible for conducting surveys and providing quotations to customers in the local area. This is a fantastic opportunity to work in a supportive environment and take advantage of numerous...
-
Mechanical Drafter Specialist
1 week ago
King's Lynn, Norfolk, United Kingdom Minerva Recruitment Full timeJob Description: Mechanical Drafter SpecialistWe are seeking an experienced mechanical drafter specialist to join our dynamic team in King's Lynn. As a key member of the engineering team, you will be responsible for designing, prototyping, and developing new products using AutoCAD, SolidWorks, or Inventor software. Your expertise in CAD software and...
-
Operations Planning Specialist
5 days ago
King's Lynn, Norfolk, United Kingdom Cooper Lomaz Full timeJob Summary: Operations Planning Specialist">We are seeking an experienced Operations Planning Specialist to join our team at Cooper Lomaz. The successful candidate will be responsible for creating production supply instructions, maintaining capacity plans, and managing material orders.Main Responsibilities:Create and maintain accurate production schedules...
-
Hospitality Support Specialist
2 weeks ago
King's Lynn, Norfolk, United Kingdom Compass Group UK Full timeCareer OpportunityWe are seeking a talented Hospitality Support Specialist to join our team at Compass Group UK&I. As a key member of our catering team, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of food quality and safety.Estimated Salary: £9.50 - £10.00 per hour (dependent on experience and...
-
Chemical Analysis Specialist
2 days ago
King's Lynn, Norfolk, United Kingdom LGC Group Full timeAbout the RoleWe are looking for a highly skilled Chemical Analysis Specialist to join our SSAS department. As a key member of our team, you will be responsible for the routine analysis of samples using GC-MS and LC-MS techniques. Your primary focus will be on the detection and quantification of drugs of abuse and prohibited substances in biological...
-
Customer Service Expert
19 hours ago
King's Lynn, Norfolk, United Kingdom NOCN Group Full timeRole OverviewNOCN Group is an educational charity whose core aim is to help learners reach their potential and organisations thrive. As a Customer Co-ordinator, you will play a vital role in delivering a professional customer experience, exceeding our customers' expectations. You will be responsible for providing accurate advice, guidance, and information to...