Strategic Consumer Product Analyst IV-Client Protection Specialist
1 month ago
Job Summary
This role is responsible for performing advanced analysis to improve portfolio risk, profitability, and performance forecasting for consumer products and related divisions. Key responsibilities include applying knowledge of multiple business and technical-related topics and driving strategic improvements, large-scale projects, and initiatives.
Key Responsibilities
- Perform complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance.
- Coach and mentor peers to improve proficiency in a variety of systems and serve as a subject matter expert on multiple business and technical-related topics.
- Identify business trends based on economic and portfolio conditions and communicate findings to senior management.
- Support execution of large-scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics-based insights.
Requirements
- MBA or graduate-level work in finance, accounting, and/or business management is preferred.
- Advanced analytical and quantitative skills with demonstrated ability in using data and metrics to identify root causes.
- Basic understanding of 1st and 3rd party fraud (claims to charge-off timing, chargeback recovery rights, etc.).
- Proven strong analytical and communication skills.
- Experience in coaching/mentoring.
- Strong financial knowledge and understanding of fraud loss drivers.
- Strong knowledge of programming language (i.e. SAS or SQL) and experience with e-Ledger and Enterprise GL tools (EPM).
- Intermediate to Expert proficiency in Excel.
LOB Desired Qualifications
- 5+ years of fraud experience and/or 5+ years of analytical/financial experience (Payment card/Retail Bank Finance background preferred).
- Outstanding quantitative, critical thinking, and analytical skills.
- Confidence with finance and accounting concepts.
- Ability to work with and communicate effectively with others, demonstrate leadership, and possess strong interpersonal skills.
- Ability to communicate and interact with a high degree of professionalism with executive-level personnel across the business.
- Ability to present, lead, support, and influence senior management and business stakeholders.
- Innovation mindset with the ability to challenge the status quo.
- Leadership and management skills, including development of teams and individuals.
- Ability to prioritize and handle multiple projects at the same time.
- Ability to proactively identify, analyze, and improve upon existing processes for optimization and to meet deadlines.
- Experience leading teams.
Skills
- Analytical Thinking
- Business Analytics
- Data and Trend Analysis
- Fraud Management
- Problem Solving
- Collaboration
- Innovative Thinking
- Monitoring, Surveillance, and Testing
- Presentation Skills
- Risk Management
- Data Visualization
- Interpret Relevant Laws, Rules, and Regulations
- Issue Management
- Oral Communications
- Written Communications
Minimum Education Requirement
Bachelor's degree or equivalent work experience.
Shift
1st shift (United States of America)
Hours Per Week
40
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