Relaxation and Wellness Specialist

5 days ago


London, Greater London, United Kingdom Park Plaza Westminster Bridge London Full time

**Company Overview**

Park Plaza Westminster Bridge London is a renowned hospitality brand that offers an exceptional guest experience. Our team of dedicated professionals strives to deliver outstanding service, ensuring every guest feels valued and cared for.

Salary: £12.71 per hour + Excellent Benefits + Commission

Job Description

As a Relaxation and Wellness Specialist at Park Plaza Westminster Bridge London, you will be responsible for providing a range of spa treatments to our guests. This includes massages, facials, body scrubs, and wraps, all tailored to meet individual client needs.

You will conduct client consultations to understand their preferences, concerns, and any contraindications, ensuring they feel welcome and perfectly cared for.

You will maintain accurate client records, including treatment history and feedback, and ensure your professional environment is always clean, well-organised, and beautifully presented.

You will also promote a helpful and professional image to our guests and team members, upholding our high standards of hygiene and sanitation.

Required Skills and Qualifications

  • NVQ Level 2 & 3 Qualified - Beauty Therapy (preferred)
  • Flexible and available where needed
  • In the know about other spa facilities and ready to recommend them
  • A stickler for attending staff meetings and training sessions as required
  • Consistently up to date with the latest trends and techniques in spa treatments and therapies
  • A pro at upholding our high standards of hygiene and sanitation
  • Knowledgeable about skincare, wellness practices, and aftercare, ready to educate clients and enhance their spa experience
  • Having top-notch people skills and easily able to connect with others

Benefits

  • Salary: £12.71 per hour + Commission + Excellent Benefits
  • Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service
  • Two free meals per day, every day (including your day off if you choose to come in)
  • Recommend a friend scheme - up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • 24/7 employee assistance programme
  • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training


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