Coffee Shop Team Leader

1 month ago


Kidderminster, Worcestershire, United Kingdom The Range Full time
Coffee Shop Supervisor Opportunity

We are seeking a skilled and enthusiastic Coffee Shop Supervisor to join our team at The Range. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will be responsible for leading our coffee shop team and ensuring exceptional customer service.

Key Responsibilities:
  • Deputise for the manager in their absence and take charge of the coffee shop operations.
  • Oversee food production, front and back of house services, including food preparation, customer service, till operation, cleaning, and Health & Safety.
  • Recruit, train, and develop a high-performing team to deliver excellent customer service and high-quality products.
  • Monitor and maintain high standards of customer service, product quality, and store appearance.
  • Manage stock levels, maintain inventory, and control costs.
  • Develop and implement strategies to improve sales, customer satisfaction, and team performance.
Requirements:
  • Proven experience in a similar role, with a strong track record of leadership and team management.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Strong knowledge of food safety, health and safety, and customer service standards.
  • Ability to work flexible hours, including weekends and bank holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Free parking and discounted meals when on duty.
  • Uniform provided.
  • Staff discount and online savings portal.


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