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Weekend Sales Associate
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Weekend Sales Executive to join our team at eRecruitSmart. As a Weekend Sales Executive, you will be the face of our brand in the showroom, engaging with customers, providing expert advice on our product range, and driving sales by creating an exceptional shopping experience.
Key Responsibilities:
- Greet and welcome customers as they enter the showroom, establishing rapport and understanding their needs
- Develop and maintain an in-depth knowledge of our furniture collections, including materials, finishes, dimensions, and design options
- Stay up-to-date with new product launches and trends
- Follow up on existing leads generated through website enquiries and non-complete orders
- Respond to customer inquiries, provide accurate product information, and resolve any issues with professionalism and care
- Listen to customer requirements and recommend solutions to their needs to make the sale
- Challenge any objections with a view to getting the customer to buy
- Handle customer inquiries, provide accurate product information, and resolve any issues with professionalism and care. Follow up with customers to ensure satisfaction post-purchase.
- Add new customer leads to the sales pipeline, ensuring accurate and timely entry of information. Proactively follow up with leads to nurture relationships and convert them into sales
- Ensure the showroom is clean, well-organised, and visually appealing at all times
- Make accurate, rapid cost calculations and provide customers with accurate price information
About the Hours and Rewards
In this role, you will be required to work weekends only on Saturday and Sunday. Our company is flexible and will also consider just one weekend day. Benefits include:
- A competitive hourly rate with commission of up to £4000 OTE (uncapped)
- 20 days holiday plus bank holidays pro rata
- Company discount
- Office engagement events
About You
To be successful in this role, you need to have / be:
- Demonstrable experience of proactively building customer relationships through presentations and emphasizing excellence
- A track record of hitting and exceeding targets and motivating and leading others to do the same
- Strong Microsoft Office skills with demonstrable ability to use Word, Outlook and Excel
- Exemplary communication and negotiation skills
- Supernb customer service skills
- People management ability
- A confident and determined approach
- Self-motivated with a sales drive and high levels of energy
- The ability to work on your own initiative