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Sales Advisor

1 month ago

Brierley Hill, Dudley, United Kingdom ProCook Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at ProCook Merry Hill Store. As a Sales Advisor, you will be responsible for providing exceptional customer service, ensuring every customer leaves with a smile and the perfect kitchenware for their culinary adventures.

Key Responsibilities
  • Welcome and engage with customers to understand their needs and preferences.
  • Provide expert advice on kitchenware products, ensuring customers make informed purchasing decisions.
  • Process transactions and handle returns efficiently, maintaining a high level of customer satisfaction.
  • Contribute to maintaining a clean and organized store environment, adhering to ProCook's high standards.
  • Participate in training and development opportunities to enhance product knowledge and customer service skills.
Requirements
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service.
  • Previous retail experience, preferably in a sales or customer-facing role.
  • Ability to work effectively in a team environment, with a positive and proactive attitude.
  • Strong problem-solving skills, with the ability to think creatively and resolve customer queries efficiently.
  • Basic computer skills and familiarity with POS systems.
What We Offer
  • A competitive hourly rate of £12.
  • Real living wage employer.
  • Period bonus based on sales targets.
  • Opportunities for career growth and development within a fast-growing company.
  • A friendly and close-knit team environment.
  • Enhanced parental leave.
  • Generous staff discount.
  • Annual paid volunteering day.
  • Employee Assistance Programme.
  • Friends and Family Referral Scheme.
About ProCook

ProCook is an equal-opportunity employer, committed to creating a diverse and inclusive work environment. We believe that diverse teams are the best teams, and we encourage applications from all backgrounds. Join us in our mission to make every kitchen a ProCook kitchen and apply now to become a part of our team.