Luxury Hospitality Experience Designer

1 week ago


London, Greater London, United Kingdom Utopia Living Full time

Utopia Living is seeking a highly skilled and motivated Hospitality Quality and Compliance Strategist to join our team. The ideal candidate will have extensive operational experience in hospitality projects, with a strong background in luxury product creation and operational expertise.

The successful candidate will be responsible for assessing and influencing design from an operational perspective, building luxurious products from scratch, and implementing best practices.

Key Responsibilities:
  • Standard Feasibility Desktop Review: Provide comments on building plans, review and mark up building plans, assess proposed facilities, and evaluate layouts for guestrooms, suites, and public areas.
  • Operations Assessment & Definition: Analyze functional adjacencies and seasonal operational impacts, evaluate circulation and loading/unloading processes, and provide design and operation briefs for stables, pools, saunas, and spas.
  • Operational Analysis: Review the site master plan, conduct operational assessments, perform competitor analysis and benchmarking, evaluate guest accommodation, and identify improvement opportunities.
  • Framework Definition: Define the property concept and brand identity, identify the targeted guest profile, develop F&B, leisure, and activity concepts, create food and beverage strategies, and outline the operational model.

Minimum Requirements:

  • Extensive operational experience in hospitality projects.
  • Experience with boutique hotels worldwide.
  • In-depth knowledge of High Net Worth Individual (HNWI) guest expectations and luxury service standards.
  • Background as a hotel manager, pre-opening manager for boutique hotels, or similar role.
  • Familiarity with commercial aspects, including F&B operations, spa offerings, treatments, and technologies.
  • Understanding of property management systems, relevant software applications, and technology integrations.
  • Languages: native/fluent English and Spanish.

Compensation Package: We offer a competitive salary range of $120,000 - $180,000 per year, depending on the candidate's experience.

Work Arrangement: Initially, a fixed-term contract with the possibility of growing into a long-term, full-time engagement as we expand our operations. Fully remote opportunity with flexible hours to accommodate global collaboration.



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