Service Catalogue Implementation Specialist
3 weeks ago
The University of Southampton seeks a skilled professional to play a key role in the development and maintenance of its Service Catalogue. This innovative self-help service is designed to support staff and students, providing easy access to essential information.
Key Responsibilities:
- Collaborate with stakeholders to create and update the Service Catalogue, ensuring it meets the needs of users.
- Develop and implement effective strategies to promote the Service Catalogue, driving user adoption and engagement.
- Analyze data and feedback to inform improvements and optimize the Service Catalogue's functionality.
About the Role:
This full-time permanent position is based at our Highfield Campus. The successful candidate will receive a competitive salary between £30,505 and £34,866 per annum.
What You'll Need:
- A degree-level qualification or equivalent experience in a relevant field.
- Proven experience in service management, IT service delivery, or a related area.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
Benefits:
The University of Southampton offers a range of benefits, including access to training and development opportunities, a generous pension scheme, and a comprehensive employee assistance program.
Estimated Salary: £31,600 per annum
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