Permanent Full-Time Advisor Role

1 week ago


Accrington, Lancashire, United Kingdom EE Full time
Job Overview:
Are you looking for a challenging and rewarding role that allows you to develop your skills and expertise? Do you enjoy working with people and have a passion for delivering excellent customer service? If so, we encourage you to apply for this exciting opportunity as a Customer Service Advisor.

About the Job:
As a Customer Service Advisor, you will play a vital role in providing exceptional support to our customers. You will be responsible for handling customer queries and concerns, resolving issues in a timely and professional manner, and promoting our products and services to customers. Your primary goal will be to provide outstanding customer service, ensuring that our customers feel valued and supported throughout their journey with us.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and concerns in a professional and timely manner
• Work collaboratively with colleagues to achieve team goals and objectives
• Stay up-to-date with company policies and procedures

Salary Information:
The salary for this role is £20,280 per year, reflecting the competitive market rate for this position. In addition to a competitive salary, we offer ongoing training and development opportunities, a collaborative and supportive team environment, and opportunities for career progression and advancement.

About EE:
EE is one of the UK's leading mobile network operators, offering a wide range of services and products to individuals and businesses. Our mission is to provide excellent customer service, innovate and improve our products and services, and make a positive impact on our communities.

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