Administrative Coordinator

2 weeks ago


Bristol, Bristol, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Full time
Job Summary

An exciting opportunity has arisen to join the administrative team at Avon & Wiltshire Mental Health Partnership NHS Trust.

This referral coordinator role has been commissioned to effectively manage a high volume of referrals, ensuring seamless communication and coordination between clinical staff and service users.

Main Responsibilities
  • Arrange appointments for clinical staff, ensuring timely and efficient scheduling.
  • Provide guidance and support to service users and professionals via phone and email, maintaining a professional and empathetic demeanor.
  • Utilize the RiO clinical system to record accurate and up-to-date clinical notes, adhering to data protection and confidentiality protocols.
  • Process service referrals, discharging patients as required, and maintaining accurate records.
  • Take meeting minutes on a rotational basis, ensuring clear and concise documentation of team discussions.
  • Manage internal and external mail, ensuring timely and secure delivery.
About Us

Avon & Wiltshire Mental Health Partnership NHS Trust is a diverse organization with a dedicated team of over 5,000 staff members, providing inpatient and community-based mental health care to approximately 1 million people across various locations.

We strive to promote mental health and well-being, recognizing the importance of a person-centered approach in delivering exceptional care.

We actively encourage applicants from diverse backgrounds, including Black, Asian, and minority ethnic groups, individuals with disabilities, and those from the LGBTQ+ community, as we believe that diversity strengthens our organization.



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