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Salesforce Functional Architect
2 months ago
Wipro is a global information technology, consulting and business process services company. We help customers improve their business outcomes by harnessing the power of technology.
Job DescriptionJob Title: Salesforce Functional Solutions Architect
Job Summary: We are seeking a highly skilled Salesforce Functional Solutions Architect to join our team at Wipro. The successful candidate will be responsible for facilitating requirements development sessions, supporting implementation work, and leading design for a future state solution.
Key Responsibilities:
- Facilitate requirements development sessions to gain an understanding of customer current state processes and technology in the CRM space.
- Support implementation work and lead design for a future state solution.
- Elicit current state pain points and uncover gaps in CRM best practices.
- Lead discovery workshops, including facilitation of large audiences, solution presentations, and prototype demonstrations.
- Organize and drive process reengineering sessions.
- Responsible for identification and inventory of customer process pain points and gaps in best practices.
- Perform rapid analysis and decomposition of complex business information into technical process components.
- Perform business process modeling, user experience modeling, and basic technical architecture diagramming.
- Interpret technical and business strategy roadmaps and apply a detailed technical solution.
- Comfortable building and demonstrating prototypes in Salesforce.
- Strong presenter to C-Suite level audiences as well as technical teams.
- Comfortable with heavy involvement in user acceptance test planning.
- Effectively leverage multiple implementation team types (user experience, change management, global development centers, developer communities).
- Has hands-on experience in several mid-size, global implementations using Salesforce Insurance Cloud and Health Cloud.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent combination of education and experience.
- 5+ years' experience as a Business Analyst or Systems Consultant for a mid-to-large-sized organization, or direct consulting expertise leading sales and marketing transformation projects.
- Must be from an Insurance background.
- Experience with Salesforce configuration and custom development.
- Experience with other CRM software (Siebel, Clarify, Vantive, Peoplesoft, NetSuite, RightNow, etc.).
- Experience developing LOEs in conjunction with sales.
- Strong presentation and communication skills.
- Familiarity with enterprise integration tools and extract, transformation, and load (ETL) tools.
- Salesforce Industries Platform Developer/Consultant certification.
- Salesforce Industries CPQ certification or certification in either Salesforce CPQ or Apttus CPQ.
- Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Ratings Engine in SFI Insurance Cloud and including Product Administration, Quoting, Policy Administration, Contract & Enroll, First Notice of Loss (FNOL), Claims Management, SFI EPC/CPQ (Comms or utilities cloud), Calculation procedure and matrix, and Health Cloud Provider Network Management.
What We Offer:
We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
