Wireless Expert with a Global Vision
1 month ago
We are seeking a highly skilled Wireless Expert to join our team at Orange SA. As a key member of our Global Delivery & Operations department, you will play a crucial role in delivering exceptional wireless solutions to our customers.
About the RoleThis is a customer-facing position that requires strong technical expertise and excellent communication skills. You will be responsible for providing leadership in complex multi-service troubleshooting, collaborating with cross-functional teams, and staying up-to-date with industry trends and emerging technologies.
Responsibilities:- Technical Expertise: Apply deep knowledge of wireless communication protocols, standards, and technologies (such as Wi-Fi, cellular networks, Bluetooth, and IoT).
- Evaluate business operations and processes related to wireless systems.
- Identify areas where technical solutions can improve business performance.
- Provide leadership in complex multi-service troubleshooting or problem management, coordinating with other parties (internal and external) on identifying root causes of performance issues and defining plans to eliminate them.
- Be the technical subject matter expert for our customers on any performance-related discussions, design, or service evolution engagements.
- Solution Design and Implementation: Recommend technical solutions based on business needs.
- Collaborate with cross-functional teams to design and implement wireless solutions.
- Oversee the development, testing, and deployment of wireless systems.
- Provide guidelines to delivery teams on ideal setup, implementation, and testing techniques.
- Engage with Orange engineering when changes to the standard setup are required to meet customer needs and manage the associated onboarding governance.
- Training and Mentorship: Develop and deliver specialized training sessions for team members.
- Provide mentorship and guidance on wireless technology best practices.
- Ensure accurate representation of expertise in training materials.
- Project Support: Assist project teams in ensuring the accuracy and relevance of wireless content.
- Review and validate project deliverables against established standards.
- Troubleshoot and resolve wireless-related issues.
- Research and Innovation: Stay updated on industry trends, emerging technologies, and regulatory changes.
- Propose innovative solutions to enhance wireless capabilities.
- Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field.
- 10+ years of hands-on experience in wireless technology.
- Proven track record as a Wireless SME.
- Certified Wireless Network Expert (CWNE), Cisco CCNA/CCNP Wireless, or equivalent.
$120,000 - $150,000 per year.
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