Customer Service Representative

1 month ago


Sittingbourne, United Kingdom Huntress - Maidstone Full time
Job Title: Customer Service Representative

Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at Huntress - Maidstone. As a Customer Service Representative, you will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and professional manner.

Key Responsibilities:

Handling customer inquiries via phone, email, and chat.
Providing product information and technical support.
Processing orders and tracking shipments.
Coordinating with production and logistics teams to resolve issues.
Managing customer complaints and ensuring timely resolutions.
Updating customer records and order statuses in CRM systems.
Assisting in returns and exchanges.
Preparing reports on customer interactions and feedback.
Ensuring compliance with company policies and industry regulations.

Qualifications:

Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Positive attitude and a team player mentality.

What We Offer:

Competitive salary of £28,000 per annum (DOE).
Exciting and supportive work environment.
Opportunities for professional growth and development.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

  • Sittingbourne, Kent, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll be at the heart of this mission, helping to create a great shopping experience for our customers.Key Responsibilities- Know your customers and serve them with passion and pride, giving great natural...


  • Sittingbourne, United Kingdom Huntress - Maidstone Full time

    Job Title: Customer Experience RepresentativeJob Summary: We are seeking a highly skilled Customer Experience Representative to join our team at Huntress - Maidstone. As a key member of our support services team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:• Handling...


  • Sittingbourne, Kent, United Kingdom Royal Mail Group Full time

    Role OverviewWe are currently seeking a skilled Courier Service Representative to join our team at Royal Mail Group. This role offers an excellent opportunity for individuals who thrive in a fast-paced environment and possess strong customer service skills.About the RoleAs a Courier Service Representative, you will be responsible for delivering parcels...


  • Sittingbourne, Kent, United Kingdom Arena Racing Company Full time

    About the RoleWe are seeking an exceptional Racing Venue Customer Service Representative to join our team at Arena Racing Company. As a Tote Operator, you will play a crucial role in delivering customer betting transactions while ensuring compliance with company policies and regulations.Key ResponsibilitiesManage cash transactions accurately and...


  • Sittingbourne, Kent, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Canterbury Rd Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer queries and...


  • Sittingbourne, Kent, United Kingdom Peopleforce Recruitment Ltd Full time

    Customer Service Coordinator Job DescriptionPeopleforce Recruitment Ltd is seeking a skilled Customer Service Coordinator to join their team. As a key member of the customer service team, you will be responsible for delivering exceptional customer service to patients and healthcare professionals.Key Responsibilities:Respond to and resolve enquiries from...


  • Sittingbourne, Kent, United Kingdom Randstad Full time

    Customer Service Coordinator RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at Randstad Business Support. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is committed to delivering exceptional customer service.Key Responsibilities:Provide top-notch customer care to patients...


  • Sittingbourne, Kent, United Kingdom Perrys Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales Executive. As a key point of contact for our customers, you will play a crucial role in delivering a first-class customer experience.Key Responsibilities:Communicate with customers to understand their needs and preferencesSupport customers throughout...


  • Sittingbourne, Kent, United Kingdom SSP Group Full time

    Pumpkin Cafe Team Member Role OverviewAt SSP Group, we are the Global food travel experts, with delicious options for everyone. We work with over 500 brands, including our own creations and well-known franchises like M&S, Starbucks, Burger King, and more.Key Responsibilities:• Engage with customers, ensuring exceptional customer service• Maintain a clean...


  • Sittingbourne, Kent, United Kingdom Huntress Full time

    **Customer Support Role**Huntress Search Ltd is seeking a skilled CUSTOMER SUPPORT SPECIALIST to join our team. In this role, you will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and professional manner.**Key Responsibilities:**Respond to customer inquiries via phone, email, and chat.Provide...


  • Sittingbourne, Kent, United Kingdom Huntress - Maidstone Full time

    Customer Support RoleKey Responsibilities:Respond to customer inquiries via various channels.Provide product information and technical assistance.Process orders and track shipments.Collaborate with production and logistics teams to resolve issues.Manage customer complaints and ensure timely resolutions.Update customer records and order statuses in CRM...


  • Sittingbourne, Kent, United Kingdom Co-op Digital Full time

    Job OverviewWe are seeking a highly motivated Customer Administrator Support to join our team at Co-op Digital. This role is ideal for someone who has a genuine care for the needs of customers and members, with great people skills and a positive approach to change and problem solving.Key Responsibilities:Provide exceptional customer service, responding to...


  • Sittingbourne, Kent, United Kingdom Royal Mail Group Full time

    Job OverviewWe are seeking a skilled Parcel Delivery Driver to join our team at Royal Mail Group. As a Parcel Delivery Driver, you will play a vital role in ensuring the timely and efficient delivery of parcels to our customers across Sittingbourne.Estimated Salary: £27,504 per annum (based on 28 hours per week)Key ResponsibilitiesDeliver parcels to...


  • Sittingbourne, Kent, United Kingdom Vodafone Full time

    Job DescriptionIn this exciting role, you will have the opportunity to work with our dynamic team at the Vodafone Sittingbourne Partner store.A competitive salary of approximately £25,000 per annum, plus an uncapped commission scheme, makes this an attractive opportunity. Key responsibilities include:Delivering Exceptional Customer Service: Respond promptly...


  • Sittingbourne, Kent, United Kingdom Co-op Digital Full time

    About This RoleWe are seeking a Customer Team Member to join our team at Co-op Digital.In this role, you will be responsible for providing excellent customer service and supporting the store team to deliver a great shopping experience.You will work closely with colleagues to resolve customer queries, champion Co-op products and Membership, and maintain a...

  • Customer Service

    6 months ago


    Sittingbourne, United Kingdom Fresh People Ltd Full time

    **Key Account Manager** Fresh People are currently looking to recruit a Key Account Manager for our client a Fresh Produce business based in Sittingbourne Kent. Reporting into the Inventory Manager you will be required to further developing an existing portfolio of domestic and international customer accounts across multiple fresh markets handling the whole...


  • Sittingbourne, Kent, United Kingdom Service Care Solutions Ltd Full time

    Why Join Us?Our company values excellence in customer service and community support. As a Client Service Associate, you will have the opportunity to make a real difference in people's lives.We offer a supportive and inclusive work environment, with opportunities for growth and development.


  • Sittingbourne, Kent, United Kingdom INTEGRATED SERVICE SOLUTIONS LIMITED Full time

    About the Role:We are seeking an experienced Warehouse Operations Coordinator to join our team at INTEGRATED SERVICE SOLUTIONS LIMITED. The successful candidate will be responsible for managing Customs Handling and HMRC Clearance of Deep-Sea Containers & Road Freight, while ensuring efficient container transportation and data management within our internal...

  • Project Surveyor

    6 months ago


    Sittingbourne, United Kingdom Service Care Full time

    A Housing Association based in Kent is currently recruiting for a Project Surveyor to join their Team as soon as possible. The purpose of the role is to ensure contracts and works are delivered in a timely and cost-effective manner to agreed quality standards, value for money, statutory and regulatory legislation, health & safety compliance, ensuring high...


  • Sittingbourne, United Kingdom Knauf UK & Ireland Full time

    Knauf UK & Ireland are a market-leading manufacturer of lightweight building materials for the construction industry. We are part of the Knauf Group, the world’s largest producer of gypsum-based products for the construction industry. We are currently recruiting for a **Customer Service Coordinator** to join our Customer Service department in...