Accommodation and Housing Manager

2 weeks ago


London, Greater London, United Kingdom Vivid Resourcing Ltd Full time
Job Summary

We are seeking a highly skilled Accommodation and Housing Officer to join our team at Vivid Resourcing Ltd. The successful candidate will be responsible for overseeing a portfolio of approximately 700 Council properties, including general housing, Independent Retirement Living (IRL), temporary accommodations, and leasehold units.

Key Responsibilities
  • Manage and maintain a high level of customer satisfaction through effective communication and issue resolution.
  • Collaborate closely with the Area Housing Maintenance Surveyor and caretaking team to address estate-related issues.
  • Develop and implement strategies to reduce rent arrears and improve performance in this area.
  • Work proactively to address arrears, with a focus on resolving issues before considering legal action.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Knowledge of housing management principles and practices.
What We Offer

Vivid Resourcing Ltd is committed to equality of opportunity for all applicants. We welcome applications from individuals who share our values and are passionate about delivering excellent service.



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