Senior ServiceNow Integration Specialist

5 days ago


London, Greater London, United Kingdom O Partners Full time

O Partners is seeking a seasoned ServiceNow Integration Specialist to enhance our platform capabilities. This role involves designing, configuring, and deploying innovative solutions on the ServiceNow platform, focusing on integrating it with various enterprise systems.

Key Responsibilities:
  • ServiceNow Solution Development: Design, configure, and customize ServiceNow modules, including Incident Management, Problem Management, Change Management, Asset Management, CMDB, Knowledge Management, and Service Catalog.
  • Integration Expertise: Design, develop, and support integrations between ServiceNow and external systems using APIs, REST/SOAP web services, and other integration tools and technologies.
  • Scripting and Development: Write and maintain JavaScript code within ServiceNow, including Business Rules, Script Includes, UI Actions, UI Policies, ACLs, Client Scripts, and Workflows.
  • Technical Documentation: Create and maintain technical documentation for all ServiceNow configurations, customizations, and development efforts.
  • Platform Maintenance: Conduct regular updates, patching, and improvements to the ServiceNow environment, ensuring optimal performance and stability.
  • Troubleshooting and Support: Provide Level 2/3 technical support, troubleshooting issues, and resolving defects promptly.
  • Compliance and Governance: Adhere to best practices and development standards, ensuring alignment with compliance requirements and organizational governance.

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience, as well as excellent benefits and opportunities for growth and professional development in our dynamic team.

Requirements:
  • Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Experience: 5+ years of experience in ServiceNow development and administration, with a focus on integrations.
  • Skills and Competencies: Strong knowledge of RESTful APIs, SOAP, and integration best practices; proficiency in JavaScript, HTML, CSS, and AngularJS; strong analytical skills and problem-solving abilities; effective collaboration and communication skills.


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