Rider Lifecycle Strategy Manager
4 weeks ago
Deliveroo is seeking a skilled Rider Lifecycle Strategy Manager to join our Global Delivery Operations team in London. As a key member of our team, you will be responsible for developing and implementing strategies to improve rider retention, conversion, and overall rider experience.
Key Responsibilities:
- Develop and implement rider retention strategies to reduce churn and improve rider lifetime value
- Work closely with Product and Marketplace Support teams to maximise rider applicant conversion
- Lead on rider retention strategic projects, including owning the rider retention metric and running experiments to improve rider metrics
- Identify areas of opportunity to encourage rider fleet efficiency and make improvements to rider lifecycle
- Act as the day-to-day point of contact with third-party vendors linked with rider onboarding
Requirements:
- Strong analytical and strategy experience, with the ability to analyse complex data and consider wider business impact
- Proven experience in strategic project management, with the ability to own GTM plans and work with local markets
- Excellent written and verbal communication skills, with the ability to prepare and present documents to senior leadership and local market teams
- Strong stakeholder management and collaboration skills, with the ability to build relationships across teams and geographies
Why Deliveroo?
Deliveroo is a technology-driven company at the forefront of the rapidly expanding food delivery industry. We are committed to diversity, equity, and inclusion in all aspects of our hiring process and offer a range of benefits to support the welfare of our employees.
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Rider Lifecycle Strategy Manager
4 weeks ago
London, Greater London, United Kingdom Deliveroo Full timeRider Lifecycle Strategy ManagerDeliveroo is seeking a skilled Rider Lifecycle Strategy Manager to join our Global Delivery Operations team in London. As a key member of our team, you will be responsible for developing and implementing strategies to optimize the rider lifecycle, from onboarding and delivery to retention and churn.Key Responsibilities:Develop...
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Rider Lifecycle Strategy Manager
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London, Greater London, United Kingdom Deliveroo Full timeRider Lifecycle Strategy ManagerDeliveroo is seeking a skilled Rider Lifecycle Strategy Manager to join our Global Delivery Operations team in London. As a key member of our team, you will be responsible for developing and implementing strategies to maximize rider applicant conversion, retention, and reactivation.Key Responsibilities:Work closely with...
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