Technical Support Professional

2 weeks ago


London, Greater London, United Kingdom LGC Group Full time
Company Overview

LGC Group is a leading global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments.


Salary

The estimated salary for this role is £40,000 - £55,000 per annum, depending on experience and qualifications.


Job Description

As a Technical Support Professional within the Directory Services Team, you will provide multi-channel support to internal and external users of our digital services in a timely and compliant manner. You will also be responsible for fulfilling cross-functional financial administration duties.


Required Skills and Qualifications

To succeed in this role, you will need:

  • Professional experience of web-applications, CRM platforms & Microsoft Office functions including excel
  • Experience providing written & verbal customer assistance via various channels including telephone & email
  • Comfortable discussing web & digital product processes & terminologies to inexperienced end users
  • Proactive and self-motivated
  • Willing and able to learn new skills rapidly and work outside of primary competency areas

Benefits

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.


Our Values

We are passionate about delivering excellence in everything we do, driven by curiosity and a desire to innovate. We operate with integrity, valuing respect and openness in all our interactions. Our ambition is to be brilliant in everything we do.



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