Luxury Club Administrator

20 hours ago


London, Greater London, United Kingdom Educatedbody Full time

Are you looking for a challenging and rewarding role in the health and fitness industry? Do you have a passion for delivering exceptional customer service and operational excellence? If so, we would like to hear from you

About Us:

Educated Body is a leading provider of luxury health and fitness services in the UK. We operate in a niche sector, working with luxury residential and corporate developments to deliver high-end leisure facilities.

Job Description:

The Duty Manager will be responsible for supporting the Club Manager in delivering a 5-star experience for residents, guests, and external contractors at the development. This includes providing exceptional customer service, managing staff and resources, and promoting wellness initiatives within the club.

Key Responsibilities:
  • Customer Service: Providing exemplary levels of customer service, answering telephone calls and emails, and being the first point of contact for all enquiries.
  • Operational Duties: Supporting the Club Manager in ensuring the smooth operation of the leisure facility, including managing staff, resources, and facilities.
  • Fitness and Wellness: Delivering group exercise programmes, providing personal training sessions, and promoting wellness initiatives within the club.
Requirements:

To be successful in this role, you will need:

  • A minimum of a Level 2 fitness qualification
  • Swimming pool or pool plant operations experience
  • The ability to use Microsoft Word and Excel to a good standard
Benefits:

As a Duty Manager with Educated Body, you can expect:

  • A competitive salary of £32,000 - £45,000 per annum
  • A 16-24 hour contract with opportunities to increase your earnings through personal training
  • Holiday, pension, and birthday off
  • Opportunities for career progression and learning


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