CRM Manager
1 month ago
At Frasers Group, we're rethinking retail through digital innovation and unique store experiences. As a CRM Manager, you'll play a crucial role in elevating the retail experience for our customers.
Key Responsibilities:- Develop and implement effective CRM strategies to increase customer engagement and retention.
- Manage and support a team to continually improve CRM communications.
- Optimize all CRM activities across the group, leveraging customer data and insights.
- Design and optimize segmentation and content approaches for personalized customer journeys.
- Develop and lead the team to plan and deliver omni-channel journeys, utilizing customer-data based segmentation and propensity models.
- Embed a data-driven approach, utilizing segmentation, lifetime value, intent, and next best action modeling.
- Deliver weekly and monthly reports on CRM campaigns and database performance.
- Owning the relationship with the email service provider, ensuring optimal platform usage.
- Previous experience in a similar role, working with customer databases in a numerate and analytical capacity.
- Strong leadership skills and management experience.
- Broad knowledge of CRM platforms, ESPs, and marketing automation programs.
- A self-starter mindset, with the ability to work under minimal supervision and guidance.
- Results-driven and delivery-focused, with enthusiasm, energy, and determination to achieve results.
- Highly numerate, with the ability to manage, manipulate, and gain meaningful insights from large data sets.
Our Recruitment Team will review applications, and all candidates will receive a response. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview. If successful, we anticipate two further interview stages with the Hiring Manager and wider team, which will be more technically focused and could include a presentation/task.
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CRM Manager
4 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and implementing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and execute CRM plans to increase customer value and retentionManage and...
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CRM Manager
4 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and implementing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and execute CRM plans to increase customer value and retentionManage and...
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CRM Manager
2 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeJob Title: CRM ManagerAbout the Role:We are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a CRM Manager, you will be responsible for building stronger and deeper relationships with our customers, to increase engagement and retention and customer value, through effective CRM strategies and data-driven insights.Key...
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CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and executing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and manage CRM campaigns to increase customer value and retentionCollaborate...
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CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and executing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and manage CRM campaigns to increase customer value and retentionCollaborate...
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CRM Manager
1 month ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, driving engagement, and increasing customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop and lead a team...
-
CRM Manager
1 month ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, driving engagement, and increasing customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop and lead a team...
-
CRM Manager
1 month ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, driving engagement, and increasing customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop and implement...
-
CRM Manager
1 month ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, driving engagement, and increasing customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop and implement...
-
CRM Manager
4 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, increasing engagement and retention, and driving customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop...
-
CRM Manager
4 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, increasing engagement and retention, and driving customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop...
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CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, driving engagement, and increasing customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop and implement...
-
CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleFrasers Group is redefining retail through digital innovation and unique store experiences. As a CRM Manager, you will play a crucial role in building stronger relationships with our customers, driving engagement, and increasing customer value through effective CRM strategies and data-driven insights.Key ResponsibilitiesDevelop and implement...
-
CRM Manager
2 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and implementing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and execute CRM plans to increase customer value and retentionManage and...
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CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and implementing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and execute CRM plans to increase customer value and retentionManage and...
-
CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and implementing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and execute CRM plans to increase customer value and retentionManage and...
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CRM Manager
2 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeAbout the RoleWe are seeking a highly skilled CRM Manager to join our team at Frasers Group. As a key member of our marketing team, you will be responsible for developing and implementing effective CRM strategies to drive customer engagement and retention.Key ResponsibilitiesDevelop and execute CRM plans to increase customer value and retentionManage and...
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CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeJob Title: CRM ManagerAt Frasers Group, we're rethinking retail through digital innovation and unique store experiences. As a CRM Manager, you'll play a crucial role in building stronger relationships with our customers, increasing engagement and retention, and driving customer value through effective CRM strategies and data-driven insights.Key...
-
CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeJob Title: CRM ManagerAt Frasers Group, we're rethinking retail through digital innovation and unique store experiences. As a CRM Manager, you'll play a crucial role in building stronger relationships with our customers, increasing engagement and retention, and driving customer value through effective CRM strategies and data-driven insights.Key...
-
CRM Manager
3 weeks ago
Shirebrook, Derbyshire, United Kingdom Frasers Group Full timeUnlock Customer Potential with Frasers GroupAt Frasers Group, we're revolutionizing retail through innovative digital experiences and unique store interactions. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of esteemed brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Our...
