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Senior Cloud Infrastructure Expert

1 month ago

Bristol, Bristol, United Kingdom Hargreaves Lansdown Full time

About the Role:

We are seeking an experienced Senior Infrastructure Engineer to join our Client Infrastructure team. As a key member of our engineering team, you will be responsible for delivering and maintaining cloud solutions and on-premises solutions within an enterprise environment. You will play a significant role in our technology transformation journey, working on our AWS Cloud infrastructure service migration.

Key Responsibilities:

  • Delivering a best-in-class service within a high-performing infrastructure service team.
  • Providing maintenance and deployment services across our AWS Cloud Platform and the on-premises VMware virtual environment.
  • Leading Major Incident events, ensuring RCA is carried out for Incidents and Problems.
  • Leading by example to create a culture of continuous service improvements.
  • Working with the Client Infrastructure Technical Lead to help develop our service strategy.
  • Responsible for recording, managing, and approving changes in line with ITIL best practice.
  • Creating, updating, and where appropriate, signing off documentation and knowledge items.
  • Managing the relationship with 3rd party vendors to ensure the successful procurement and installation of services across the HL environment.
  • Implementing and maintaining robust security controls within the cloud.
  • Protecting sensitive data and ensuring compliance with data governance standards.

About You:

  • Experience working with AWS Cloud technology, including EC2, Networking Technologies, AWS Migration Tooling, and CloudWatch.
  • Experience with AWS Platform deployment and on-prem to cloud migration projects.
  • Strong experience of on-premises Windows Server Platforms, products, and associated technologies, including VMWare, Active Directory, WSUS, etc.
  • Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD) pipelines, and related tools.
  • Financial efficiency: Analyzing system performance and providing reports to identify cost-saving opportunities.
  • Highly organized with the ability to prioritize workload.
  • Highly articulate with excellent verbal and written communication skills.
  • Qualified to AWS Cloud Practitioner.
  • A willingness to provide on-call support services.

Desirable:

  • Experience in scripting: Powershell, Terraform, and Python.
  • Defining business operational requirements and implementing service designs.
  • Experience working in Financial Services.
  • Qualified to AWS Solutions Architect or DevOps Engineer Expert (or equivalent).
  • Qualified to ITIL 4 Foundation.

Interview Process:

The first stage will incorporate competency-based questions, including an assessment of your technical knowledge and transferable skills. For candidates who progress to the second stage, there will be a presentation to prepare and deliver.

Salary:

Circa £55,000pa depending on experience + on-call allowance (circa £5,000) & benefits below.

Working Schedule:

This role is a permanent role, Monday – Friday 37.5 hours a week. We offer hybrid working, whereby you'll be required in the central Bristol office two days per week as a minimum.

Why Us:

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years, we've helped investors save time, tax, and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's On Offer:

  • Discretionary annual bonus* and annual pay review.
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure.
  • Option to purchase an additional 5 days holiday**.
  • Flexible working options available, including hybrid working.
  • Enhanced parental leave.
  • Pension scheme up to 11% employer contribution.
  • Sharesave scheme - have a real stake in HL's future.
  • Income Protection and Life insurance (4 x salary core level of cover).
  • Private medical insurance*.
  • Health care cash plans - including optical, dental, and outpatient care.
  • Wellhub - unlimited access to fitness providers and wellness coach sessions.
  • Variety of travel to work schemes with bike storage and shower facilities.
  • In-house barista and deli serving subsidised coffee and sandwiches.
  • Two paid volunteering days per year.

Dependent on role level.

** only available to select during our annual benefits window, in November each year.