Digital Infrastructure Manager
3 weeks ago
We are seeking a Digital Infrastructure Manager to lead our team in delivering cutting-edge digital solutions. As an Infrastructure Technical Lead, you will take ownership of system configuration, lead incident management, and ensure optimal service delivery.
You will be responsible for guiding a skilled team, driving continuous improvements, and working closely with customers and third-party partners to influence decisions that maintain system stability.
The successful candidate will have expertise in assessing the impact of new features and operational improvements, ensuring system stability and relevance while effectively influencing key customers.
Key responsibilities include:
- Own the technical configuration and architecture of the system, ensuring seamless integration across all interfaces.
- Build and maintain strong, influential relationships with customers and third-party partners, guiding key decisions to shape service outcomes.
- Lead the team in triaging, investigating, and resolving incidents, changes, and system stories, optimising resource use for timely, effective resolution.
- Monitor and maintain system health to ensure consistent, high-level service delivery.
Salary: £55K - £70K
Location: Office based in Gloucester
This is a permanent position within Sopra Steria Limited's Aerospace, Defence, and Security business, which designs, develops, and deploys digital solutions to Central Government clients.
Benefits:
- £5,400 car allowance
- 25 days annual leave with the option to buy additional days
- Private medical
- Life assurance
- Pension
- Generous flexible benefits fund
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