CBD Customer Service Representative
2 weeks ago
We are seeking a highly skilled CBD customer service representative with expertise in the German language to join our team at Bonbon Languages. This is an exciting opportunity for a motivated individual to provide exceptional support to customers in Germany and contribute to the growth of our medicinal-grade CBD business.
Key Responsibilities:
- Handle customer inquiries via email and live chat, focusing on delivery and product information
- Assist German-speaking customers with prescription-strength CBD products
- Liaise with doctors to obtain advice and adjust prescriptions as needed
- Manage issues related to delayed or missing shipments
- Maintain accurate records of customer interactions, prescriptions, and deliveries in our CRM system
About You
We are looking for a candidate with:
- Fluent German and English language skills (written and spoken)
- Previous experience in customer service, ideally in healthcare, pharmaceuticals, or wellness sectors
- A strong interest in CBD products
- Excellent written communication skills and the ability to manage high volumes of email inquiries
- Attention to detail and accuracy when handling medical prescriptions and orders
- The confidence to work with healthcare professionals and handle sensitive health-related issues
- Ability to work remotely and manage time effectively
- Familiarity with CRM systems is a plus
- A solution-oriented approach to customer service
What We Offer:
- A competitive salary of up to £30,000 per annum, with a preference for candidates seeking around £25,000
- 24 days of paid holiday per year, plus bank holidays
- Flexible working hours (37.5 hours per week)
- Bupa health insurance and a comprehensive benefits package
- Fully remote work arrangement with occasional travel to our UK office
- The opportunity to work with an inspiring and highly respected CEO who values employee growth and development
About Us
We are a dynamic company specializing in medicinal-grade CBD oil, available on prescription. As we continue to grow, we need dedicated individuals like you to help us deliver exceptional customer experiences. If you're passionate about CBD and have a flair for customer service, we encourage you to apply for this role.
-
Medical CBD Customer Service Representative
6 days ago
Stockport, Stockport, United Kingdom Bonbon Languages Full timeOverview">This is a unique opportunity to work with a leading company in the medicinal CBD industry, providing customer service support to German-speaking clients.">About the Role">We are seeking a highly skilled and fluent German speaker to join our team as a Medical CBD Customer Service Representative. The successful candidate will be responsible for...
-
CBD Product Care Coordinator
2 days ago
Stockport, Stockport, United Kingdom Bonbon Languages Full timeJob SummaryBonbon Languages seeks a skilled CBD Product Care Coordinator to join our team. In this role, you will be responsible for handling customer inquiries, managing product orders, and collaborating with healthcare professionals to ensure exceptional customer experiences.Duties and ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Medicinal CBD Sales and Support Specialist
2 days ago
Stockport, Stockport, United Kingdom Bonbon Languages Full timeAbout This OpportunityWe are looking for a skilled German speaker to fill the position of Medicinal CBD Sales and Support Specialist. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.ResponsibilitiesHandle customer inquiries and concerns regarding CBD products and...
-
German Customer Service Representative
2 days ago
Stockport, Stockport, United Kingdom Bonbon Languages Full timeOverviewBonbon Languages is a dynamic company making a difference in the medicinal CBD industry. We are seeking a German-speaking customer service specialist to join our team.Salary and BenefitsThe estimated salary for this role is $45,000 - $55,000 per year, depending on experience. Our company offers excellent benefits, including remote work options and...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Stockport, we are seeking a Customer Service Representative to deliver exceptional service and support to our customers. This role involves engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Responsibilities:Provide service and support to...
-
Customer Service Representative
1 month ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £25,000 - £35,000We are looking for a Customer Service Representative to join our team at beBee Professionals in Stockport. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom OCU Full timeAbout the role:We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients. Key responsibilities:- Respond to customer inquiries in a timely and professional manner- Resolve customer complaints in a fair and efficient way-...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...
-
Customer Service Representative
1 day ago
Stockport, Stockport, United Kingdom Boutinot Wines Full timeJob Description:Boutinot Wines seeks a highly skilled Customer Service Representative to join its busy export customer service team. As a key member of the team, you will be responsible for handling customer enquiries and orders via email, taking ownership of customer orders, checking stock availability, and maintaining relationships with suppliers and...
-
Customer Service Representative
1 month ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Provide accurate information regarding products and services.Resolve...
-
Customer Service Representative
4 days ago
Stockport, Stockport, United Kingdom LSH Auto Full timeWe are seeking a skilled Contact Centre Agent to join our Customer Experience Centre, based in our flagship dealership.This is a full-time role, office based, with 40 hours per week.The successful candidate will be responsible for handling all telephone and online enquiries, ensuring that our brand is represented appropriately and meeting customer...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom Centrica Full timeWe are Centrica, a family of brands revolutionising a cleaner, greener future. As a Customer Service Representative, you will be a vital part of our team, working to deliver exceptional customer experiences and ensuring our customers have a fantastic experience with us.Your role will involve working as a Customer Resolution Agent within our British Gas...
-
Customer Service Representative
3 weeks ago
Stockport, Stockport, United Kingdom Lloyds Banking Group Full timeAbout this roleWe're seeking an experienced Customer Service Representative to join our Transport team. As the first point of contact for customers, you'll be responsible for delivering exceptional service and resolving queries efficiently.Key responsibilitiesProvide timely and effective solutions to customer inquiriesBuild strong relationships with...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Stockport, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeThis is a full-time position working 37 hours per week, Monday to Friday, between 8:30am and 5pm. Stockport Homes Group manages a 12,000-strong housing stock on behalf of Stockport Council. We're passionate about providing high-quality, affordable housing.We're looking for a Customer Services officer to join our driven and friendly team working in our One...
-
Customer Service Representative
3 weeks ago
Stockport, Stockport, United Kingdom LSH Auto Full timeCustomer Experience RoleWe are seeking a dedicated and customer-focused individual to join our Customer Experience Centre as a Contact Centre Agent. This is a full-time, office-based role with a 40-hour working week, covering Monday to Saturday.The successful candidate will be responsible for handling all telephone and online enquiries, ensuring that our...
-
Customer Service Representative
1 month ago
Stockport, Stockport, United Kingdom Sja's West Full timeAbout the RoleThe Customer Service Representative will be responsible for delivering exceptional service to all customers, with a focus on retail customers. This includes providing an effective sales service via email, web chat, social media, and phone, ensuring that training and supplies requirements are met accurately and efficiently, while maintaining...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom LSH Auto Full timeWe are seeking a highly skilled Contact Centre Agent to join our Customer Experience Centre at LSH Auto, based in Stockport.This is a full-time role, office based, with a 40-hour working week.The successful candidate will be required to work a Monday to Saturday rota.The key responsibilities of this role include:Handling all telephone and online enquiries,...
-
Front Line Customer Service Representative
2 weeks ago
Stockport, Stockport, United Kingdom Stockport Homes Group Full timeThis part-time role at Stockport Homes Group presents an excellent opportunity to make a meaningful impact in our community.As a Front Line Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support in our busy reception area.We're seeking an individual who is passionate about...
-
Customer Service Representative
4 weeks ago
Stockport, Stockport, United Kingdom Toyota Full timeUnlock Your Potential with ToyotaWe are seeking a highly organized and customer-focused Service Advisor to join our team at Toyota. As a key member of our aftersales department, you will play a vital role in ensuring our customers receive exceptional service and support throughout the life cycle of their vehicle.About the Role:As a Service Advisor, you will...