Technical Support Engineer
3 days ago
We are seeking a highly skilled Technical Support Engineer to join our team at Griffin Fire. As a Technical Support Engineer, you will be responsible for providing expert technical guidance and support to our customers. This role is ideal for individuals with strong analytical skills and a passion for troubleshooting.
About the RoleThis is a full-time position that requires a strong understanding of electrical systems and mechanical components. You will work closely with our customers to identify and resolve technical issues in a timely manner. Your goal will be to provide exceptional customer service and build long-term relationships.
- Provide expert technical guidance and support to customers
- Diagnose and troubleshoot complex technical issues
- Collaborate with the technical team to implement process improvements
To be successful in this role, you will need:
- A strong background in electrical or mechanical engineering
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team
- Strong communication skills and ability to work effectively with cross-functional teams
We offer a competitive salary of £38,000 per annum, plus benefits including:
- 25 days annual leave + bank holidays
- Life assurance of 2x yearly salary
- Training and development opportunities
In addition, we offer a comprehensive training program to ensure your success in this role.
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