Information Technology Infrastructure Specialist

1 month ago


Middlewich, Cheshire East, United Kingdom CV Library Full time
Job Overview:
We are seeking a Senior IT Support Engineer to join our fast-growing team at CV Library in Middlewich, Cheshire. As a key member of our MSP, you will be responsible for providing exceptional technical support to our clients.

About the Role:
This is an exciting opportunity for an experienced IT professional to take their career to the next level with a forward-thinking MSP. You will have the chance to work on various IT projects, collaborate with our team, and develop your skills in IT infrastructure management.

Key Responsibilities:
• Provide high-quality IT support, addressing hardware, software, and networking issues
• Offer outstanding customer service through both remote and on-site technical assistance
• Manage IT infrastructure upgrades and support the implementation of new systems
• Collaborate with team members to resolve IT issues efficiently and ensure client satisfaction
• Maintain and update documentation related to IT support and infrastructure changes

Required Skills and Qualifications:
• Proven experience in an IT Support role, ideally within an MSP environment
• Solid knowledge of Microsoft Windows, networking protocols, and hardware troubleshooting
• Good knowledge of Microsoft 365, network configuration, and general IT system maintenance

Benefits:
• Competitive salary of £35,000 - £40,000 + benefits package
• Opportunity to work with a dynamic and growing MSP
• Professional development and growth opportunities

Estimated Salary Range:
The estimated annual salary range for this position is £35,000-£40,000, based on industry standards and location.

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